Business-minded professional tackling any job task with gusto and precision. Determined to do exceptional work service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations. Hardworking and reliable with strong ability to learn news skill. Offering Highly organized, proactive and punctual with team-oriented mentality. The ability to speak fluent spanish and portuguese offering a excellent communication skills.
Overview
15
15
years of professional experience
Work History
Manager of Operations
N & L Construction LLLC
Kissimmee, FL
03.2018 - 09.2023
Prepared staff work schedules and assigned team members to specific duties.
Planned and completed group projects, working smoothly with others.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Prioritized and organized tasks to efficiently accomplish service goals.
Maintained open communication with team members and stakeholders, resulting in successful project outcomes.
Understood and followed oral and written directions.
Achieved cost-savings by developing functional solutions to problems.
Exceeded customer satisfaction by finding creative solutions to problems.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Mitigated business risks by working closely with staff members and assessing performance.
Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
Provided leadership and direction to staff members to ensure successful completion of projects on time and within budget.
Delegated work to staff, setting priorities and goals.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Prepared reports summarizing operational results against established goals and objectives.
Investigated customer complaints related to product and service quality or delivery issues.
Load and Unload construction materials using electrical and mechanical machinery
Manager's Assistant
Florida Transport Service
Orlando, FL
06.2017 - 02.2018
Supervised loading and unloading activities at terminals or warehouses to maximize efficiency and accuracy of shipments.
Kept transportation operations in compliance with company, legal and safety requirements.
Kept detailed track of vehicle mileage and supply purchases to produce timely and accurate spending reports.
Identified operational problems that impacted timely deliveries or increased costs and proposed solutions accordingly.
Processed paperwork required by various government agencies including customs clearance documents.
Monitored driver performance to ensure compliance with safety regulations and company policies.
Maintained records of shipping documents including invoices, bills of lading, manifests.
Managed preparation, loading and securing of [Type] deliveries.
Worked with providers such as freight carriers to resolve delivery problems and make schedule adjustments.
Communicated regularly with customers regarding changes in routes or estimated delivery times.
ability to drive box truck up to 26,000 pounds
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Understood and followed oral and written directions.
Ability to use forklifts to load and unload trucks
Ability to drive trucks with trailers up to 26,000 pounds
Police Officer
ministerio del interior del uruguay
Maldonado, Uruguay
08.2008 - 12.2016
Advised citizens on safety precautions and preventive measures against crime.
Eliminated process discrepancies and accurately investigated felony-level property and violent crimes while preparing, submitting and aiding district attorney prosecution cases.
Attended training sessions to maintain proficiency in law enforcement techniques.
Utilized various technologies including computers, cameras, and radar guns to complete job duties.
Prepared detailed reports on incidents and arrests made.
Served criminal warrants and subpoenas to suspects in public and private locations.
Organized crime scene investigation, collected evidence, and interviewed witnesses.
Responded to emergency calls for service and provided assistance as needed.
Investigated suspicious persons or activities to determine if criminal activity was present.
Patrolled designated to identify criminal activities, issue citations, prevent incidents and serve warrants.
Educated youth groups about the dangers of drug abuse and gang violence.
Provided security at public events such as parades, concerts, or sporting events.
Protected citizens by preventing crime, enforcing laws and apprehending suspects.
Education
Business Administration And Management
Siencias Economicas
Uruguay
04-2006
High School Diploma -
Juana De Ibarbouru
Uruguay
Some College (No Degree) - Law Enforcement Investigation And Interviewing
Law Enforcement Officers
Uruguay
Bachelor of Science - Medical Informatics
Antares
Uruguay
Skills
Data Analysis
Employee Development
Quality Assurance
Sales Tracking
Performance Improvement
Inventory Management
Data Management
Schedule Management
Inventory Control
Recruitment
Employee Scheduling
Delegation
Customer Service
Logistics
Supervision and Training
Desktops, Laptops, and Mobile Devices
drivin skill non cdl truck and trailer under 26000lbs
box truck under 26000 lbs
Eletric and mecanical Pallet Jack
Forklifts material handling & industrial lift
Electric Stacker
Timeline
Manager of Operations
N & L Construction LLLC
03.2018 - 09.2023
Manager's Assistant
Florida Transport Service
06.2017 - 02.2018
Police Officer
ministerio del interior del uruguay
08.2008 - 12.2016
Business Administration And Management
Siencias Economicas
High School Diploma -
Juana De Ibarbouru
Some College (No Degree) - Law Enforcement Investigation And Interviewing