Nilza Bermudez Perez

Seasoned human resources professional with extensive experience in employee and labor relations. Proven track record in remote work environments, adept at using HRIS and ADP Workforce Now. Strong background in communication, customer service, and resource allocation. Flexible and focused with expertise in recruitment and retention, mediation, staff training and development and complex problem resolution. Professional at developing and implementing HR strategies and initiatives aligned with the overall business strategy.

• Enhanced Remote Training and Sales, At American Income Life Insurance, utilized intrinsic time management and entrepreneurial mindset to drive remote training and sales, resulting in a significant increase in goal achievement.
• Streamlined Order Processing, At Cognizant Technology Solutions, applied focused and rational approach to streamline order processing and account management for Sysco Foods, enhancing delivery scheduling efficiency.
• Improved Client Relations and Fund Management, At Allstate, Bermudez Insurance Services, leveraged creative problem-solving and teamwork to improve client relations and fund management, fostering a productive work environment.

• Human Services Advocate Association, 05/01/13, 08/31/14, Coordinated events, Prepared notes, Collaborated with allied companies in the Imperial Valley, Developed a duty system
• Imperial Valley Food Bank, 06/01/12, 12/31/12, Assisted clients with applications for food assistance programs, Provided educational resources on nutrition and food safety, Supported the coordination of food distribution events
• Imperial Valley Work Training Center, 06/01/11, 12/31/11
• Imperial Valley Food Bank, the March of Dimes, 01/01/13, 12/31/13, Assisted in organizing educational workshops for expecting couples, Provided resources and support to program participants, Collaborated with healthcare professionals to deliver training sessions

• Spanish Fluent
• English Fluent

• Conventional - Adheres to established processes and methods
• Planful - Structured, meticulous, and achievement-oriented
• Engaged - Excels in teams and one-on-one interactions
• Accommodating - Diplomatic and accepting of others' needs
• Composed - Remains calm under pressure

• Recruiting
• Diversifying
• Retention
• Communication