Nim Seetal
Calgary,AB
Summary
Operations and product management professional with expertise in leveraging process frameworks and data-driven insights to improve decision-making and efficiency. Skilled at driving team performance, solving ambiguous challenges, and fostering collaborative, results-oriented environments.
Overview
15
15
years of professional experience
Work History
Project Operations Manager
AdaptX
01.2022 - Current
- Led product operations for SystemAI™, a platform that sifts complex clinical data to uncover variation and deliver actionable insights.
- Collaborated with cross-functional teams to streamline processes, optimize performance management, and support continuous improvement.
- Enabled healthcare leaders to make data-driven decisions that improve outcomes, efficiency, and adaptability.
- Developed and maintained product roadmaps, aligning operational initiatives with strategic business objectives.
- Utilized project management tools to drive execution, track deliverables, and ensure cross-team alignment.
- Navigated ambiguity to solve complex challenges, translating unclear requirements into structured solutions.
Operations Manager
Peter's Oven
02.2020 - 01.2022
- Oversaw daily restaurant operations, including staff supervision, scheduling, inventory management, and customer service.
- Implemented process improvements that streamlined workflows, reduced costs, and improved overall efficiency.
- Enhanced the guest experience by fostering a high-performance team culture and ensuring consistent service quality.
- Created and executed operational roadmaps, aligning staffing, training, and process initiatives with long-term business goals.
- Applied project management tools to coordinate initiatives such as new menu rollouts, vendor transitions, and process improvements.
- Solved ambiguous operational challenges, from fluctuating demand to staffing shortages, by applying data-driven and adaptable strategies.
Sales & Marketing Coordinator
Avmax Aviation Svc
02.2017 - 02.2020
- Supported sales and marketing initiatives to drive revenue growth and client engagement within the aviation services sector.
- Managed CRM systems and lead pipelines, tracking prospects and ensuring timely follow-up to maximize conversion rates.
- Prepared marketing materials, presentations, and reports for internal teams and external clients.
- Collaborated with cross-functional teams, including operations and customer service, to align marketing efforts with business objectives.
- Analyzed market trends and competitor activity to identify opportunities for business development and process improvements.
Medical Office Assistant
Medicentres Family Care Clinics
06.2010 - 04.2016
- Managed patient scheduling, check-in/out, and front-desk operations to ensure smooth daily clinic flow.
- Maintained and updated electronic medical records (EMR) with accuracy and compliance to HIPAA standards.
- Coordinated communication between patients, physicians, and staff, supporting timely, high-quality care.
- Processed billing and insurance claims, resolving discrepancies to support efficient revenue cycle operations.
Education
Certificate - Management And Leadership
SAIT (Southern Alberta Institution of Technology)
Calgary, AB02-2017
High School Diploma -
Lester B. Pearson
Calgary, AB01-2009
Skills
- Problem-solving
- Team leadership
- Operations management
- Decision-making
- Project management
- Customer relationship management
- Workflow optimization
- Strategic partnerships
- Procedure development
- Cross-functional collaboration
- Complex problems analysis
- Interpersonal communication
Timeline
Project Operations Manager
AdaptX
01.2022 - Current
Operations Manager
Peter's Oven
02.2020 - 01.2022
Sales & Marketing Coordinator
Avmax Aviation Svc
02.2017 - 02.2020
Medical Office Assistant
Medicentres Family Care Clinics
06.2010 - 04.2016
Certificate - Management And Leadership
SAIT (Southern Alberta Institution of Technology)
High School Diploma -
Lester B. Pearson
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