Nima Hassan
Sacramento,CA
Summary
Positive attitude, reliable, critical problem solving, communication equity minded focus, able to type 40wpm. Sensitive to understanding individual's from diverse academic, socioeconomic, cultural, disability, gender identity, and ethnic backgrounds of community college students, including those with physical or learning disabilities as it relates to differences in learning styles; and successfully foster and support an inclusive educational and employment environment. Hardworking, detail-oriented team player, ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Human Resources Classified Clerk III
Los Rios Community College District
07.2021 - Current
- Serves as resource/liaison for students and individuals on campus and in community by answering inquiries from students, faculty, staff and general public who need information in area assigned
- When assigned to instructional area office serves as lead clerical support for instructional area office in absence of administrative assistant
- Reviews files, records, and other documents to obtain information to respond to requests
- Assists students and staff with problems, testing requirements, services, and/or records; and arbitrate complaints/concerns and if necessary, refer such issues to appropriate person
- Compiles, copies, sorts, and files records of office activities, business transactions, and other activities including employee, vendor, and equipment files
- Composes and types of purchase orders, letters and other correspondence and reports; Completes requisitions, gets bids and quotes for contracts and maintenance agreements, and follows-up with vendor invoices or purchase orders
- Hires, provides pre-service and in-service orientation, trains, and oversees temporary clerical staff, student help, and/or classified temporary employees; Prepares timesheets and provides letters of recommendation for student help, classified temporaries, and/or student aides
- May also execute service policies/guidelines for students, student aides, and classified temporaries assigned to program
- Completes work schedules and arranges appointments; Maintains bulletin boards and posts notices
- Maintains department/center records, campus information binder, District forms, and employment packets and job announcements
- Maintains wide variety of files such as testing instruments, forms, correspondence, accounts payable/receivable, and/or student hand-out and answer sheet files
- Computes, records, and proofreads data and other information, such as records or reports including confidential student records
- Orders and inventories office supplies and services and completes related records and reports
- Sets up and maintains administrative filing system and faculty and/or classified mailboxes; processes and posts outgoing mail and distributes incoming mail, packages, and other materials, which may include weighing, registering, maintaining record of mail transactions, priority and bulk mail and tracking postage meter usage. etc.
- Assists with statistics for annual report; attends staff meetings and workshops as required, performs additional duties as assigned by specific department; and performs related duties as required.
- Managed over 50 employees, faculty and students phone calls per day and handled sensitive and confidential information with discretion and diplomacy.
Student Support
American River College
09.2018 - 07.2021
- Identify, contact and connect with students from disproportionately impacted populations
- Provide high touch communication with students, encouraging them to apply for college and student support services by phone and in person
- Answer multi-line telephones using Microsoft Lync software in call center environment and make outbound calls to students
- Data entry of student information using Microsoft Excel spreadsheets and online database
- Maintain confidentiality of student records
- Perform clerical duties such as making copies, scanning filing and responding to voicemails
- Schedule Group Planning Sessions (GPS) appointments and New Student Experience (NSE)
- Made over 50 outbound calls to students informing them Admissions & Records and Counseling services, and Matriculation process (Steps to Success)
- Communicate and encourage students to attend college, apply for California Promise Grant/financial aid and other student support services
- Serve as resource by referring students to other departments services
- Usage of PeopleSoft database to look up student information and perform related duties as required
- Created and managed IEPs to define student learning objectives and educational strategies, in addition to applying instructional knowledge and methods to support goals.
Education
Associates - Arts in of Social Science
American River College
Sacramento, CA05.2021
Bachelor of Arts - Sociology
California State University- Sacramento
Sacramento, CA12.2023
Skills
- Human resources management
- Student support services
- Recruitment / Human Resources
- Human resources team leadership
Timeline
Human Resources Classified Clerk III
Los Rios Community College District
07.2021 - Current
Student Support
American River College
09.2018 - 07.2021
Associates - Arts in of Social Science
American River College
Bachelor of Arts - Sociology
California State University- Sacramento
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