Motivated professional with talent for coordinating guest services. Proactive with history of managing multiple tasks in various areas with specialties in conflict resolution, team coordination, and customer support.
Overview
7
7
years of professional experience
Work History
Nuclear Delivery Service
Cardinal Health
10.2023 - Current
Leading nuclear delivery services at Cardinal Health from Oct 2023
Boosted customer satisfaction by ensuring timely deliveries
Possess expertise in nuclear safety and regulatory compliance
Implemented effective problem-solving strategies
Enhanced company reputation through exceptional service.
Server
Olive Garden
03.2022 - 10.2023
Expertly managed guest experiences, ensuring prompt service and satisfaction
Elevated dining experience by ensuring all guests felt welcomed, leading to repeat visits.
Server
Hyatt Regency Buffalo Hotel and Conference Center
09.2020 - 03.2022
Efficiently managed food and beverage orders, ensuring customer satisfaction
Established a welcoming environment through friendly greetings
Regularly checked on customers to maintain service quality.
Front Desk Associate
SUNY Buffalo State College Gym
11.2019 - 12.2021
Managed security operations at SUNY Buffalo State College Gym
Assisted guests with check-in and registration procedures
Maintained order and cleanliness by organizing gym equipment
Frequently adjusted schedules when gym was short staffed
Ensured safety and security of gym facilities and guests
Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
Daycare Assistant
Launch Pad Learning Center
07.2017 - 10.2019
Assisted in daily operations at Launch Pad Learning Center
Ensured a safe and nurturing environment for children