Joseph Henderson
Philadelphia,PA
Summary
Proven Glassworker and Security Assistant at GMI and FCM, respectively, I excel in teamwork, problem-solving, and customer service. Demonstrated ability to streamline operations, enhancing team coordination and customer satisfaction. Achieved significant reductions in security breaches through effective audits, embodying a blend of strong verbal communication and time management skills.
Overview
2
2
years of professional experience
Work History
Glassworker
GMI
09.2023 - 09.2024
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
Security Assistant
FCM
09.2022 - 08.2024
- Maintained accurate logs of daily activities and incidents for documentation.
- Responded promptly to alarms and incidents, ensuring proper protocols were followed.
- Provided support during events by managing crowd control and maintaining order.
- Conducted regular patrols to identify and report suspicious activities.
- Provided exceptional customer service by promptly addressing visitor inquiries while maintaining a secure environment.
- Streamlined communication between security team members, resulting in improved coordination during critical incidents.
- Assisted in the development of emergency response plans for various scenarios, ensuring staff preparedness and safety.
- Reduced risk of security breaches by conducting regular audits and assessments of security protocols.
- Streamlined visitor check-in process, reducing wait times and improving overall satisfaction.
Education
High School Diploma -
Cinnaminson High School
Cinnnaminson NJ06-2012
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
Spanish
Limited Working
English
Native or Bilingual
Interests
- Adventure Travel
- Documenting and sharing travel experiences
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Volunteer Travel
- Gym Workouts
- Martial Arts
- Playing Sports
- Hiking
- Rock Climbing
- Video Gaming
Timeline
Glassworker
GMI
09.2023 - 09.2024
Security Assistant
FCM
09.2022 - 08.2024
High School Diploma -
Cinnaminson High School
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