Nimita Patel-Singh
Saint Joseph,MI
Summary
Multi-talented Senior Manager well-versed and highly effective at developing, executing and directing key improvements to enable business enhancements and growth. Visionary leader with solid success leading business operations toward growth. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
12
12
years of professional experience
Work History
Senior Manager
Handy Spot LLc
Macfarland, WI
01.2024 - Current
- Developed long-term relationships with key stakeholders including customers, suppliers, regulatory bodies.
- Managed a team of 10+ employees by providing guidance, setting goals and objectives, delegating tasks, and monitoring performance.
- Leadership role in planning annual budgets for each department based on forecasted sales volumes.
- Represented the organization at conferences or trade shows as an expert speaker on relevant topics.
- Developed and implemented strategies to improve operational efficiency, reduce costs, and increase productivity.
- Mentored junior staff in the organization's business processes, customer service standards, and quality assurance protocols.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed long-term partnerships with external vendors.
Manager
S Prem S Inc
Benton Harbor, MI
10.2012 - Current
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Determined marketing strategies by reviewing operating and financial statements and departmental sales records.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Created monthly reports for senior management summarizing operational performance metrics.
- Established processes to ensure efficient workflow throughout the organization.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Recruited and trained new employees to meet job requirements.
Substitute Teacher
Red Rover Children's Learning Center
Saint Joseph, MI
09.2018 - 04.2019
- Provided classroom instruction outlined in teacher's lesson plans.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Engaged students in discussions to promote interest and drive learning.
- Provided notes and reports on school day activities to primary teacher.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
- Utilized outlined grading procedures and assessment strategies to document and report on student growth, development and understanding.
- Monitored student progress throughout the day.
- Provided feedback on assignments or projects given by the regular teacher.
Education
MBA -
University of Phoenix
Phoenix, AZ05-2004
Bachelor of Science - Business Administration And Marketing
New Jersey City University
Jersey City, NJ08-2001
Associate of Science - Business Administration
Essex County College
Newark, NJ06-1998
Skills
- Cross-functional Team Coordination
- Partnership Development
- Talent Development
- Strategic Planning
- Budget Oversight
- Corporate Communications
- Organizational Development
Affiliations
- Ethnic Fashion on line marketing and sales Indian Beauty Collections.
Languages
English
Professional
Punjabi
Professional
Hindi
Professional
Gujarati
Native/ Bilingual
Telgu
Limited
Timeline
Senior Manager
Handy Spot LLc
01.2024 - Current
Substitute Teacher
Red Rover Children's Learning Center
09.2018 - 04.2019
Manager
S Prem S Inc
10.2012 - Current
MBA -
University of Phoenix
Bachelor of Science - Business Administration And Marketing
New Jersey City University
Associate of Science - Business Administration
Essex County College
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