Nimoul Suong
Williamsport,PA
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Ability to work under pressure and in different types of environments. Adaptable. Level-headed Medical Assistant Extern committed to patient advocacy and collaboration with medical staff to improve patient communications. Outstanding multitasker and team player proficient in medical software and EMR system operations. Well-versed in charting patients, taking vitals and assessing patients.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Ladies Coordinator
TJX Companies
05.2022 - Current
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Maintain deposits and recording of all media
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Gathered and organized materials to support operations.
- Merchandised Product
- Operate register
- Return/Exchanges
- Backroom Duties
Customer Service Lead
Nike
10.2019 - 04.2023
- Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
- Supervised day-to-day customer service operations to provide staff with guidance and drive productivity.
- Resolved customer service issues using company processes and policies and provided updates to customers.
- Stepped up to assist customer service manager with complaints and issues during times of department short staffing.
- Create solutions on how to improve customer service
- Train team members with Nike Membership sign ups
Medical Assistant Intern
Urgent Care
02.2014 - 03.2014
- Obtained client medical history, medication information, symptoms, and allergies.
- Collected histories, vitals, and current complaints via patient interviews.
- Created and prepared patient charts accurately for clinics and medical professionals.
- Welcomed patients and inquired about wellbeing since last treatment.
- Insurance Verifications
- Administer Vaccinations
- Operate front desk duties and back office duties
Education
High School Diploma -
Roosevelt High School
Seattle, WAMedical And Billing Coding -
DeVry University
Williamsport, PA06.2024
Medical Assistant Diploma - Medical
Everest College
Seattle, WA08.2014
Skills
- Financial Management
- Staff Supervision
- Business Administration
- Resource Allocation
- Attention to Details
- Merchandiser
- Customer Service
- Delegation
- Administrative Leadership
- Medical Terminology
- Administration
Certification
- Medical Assistant Diploma
Languages
Cambodian
Native or Bilingual
Timeline
Ladies Coordinator
TJX Companies
05.2022 - Current
Customer Service Lead
Nike
10.2019 - 04.2023
Medical Assistant Intern
Urgent Care
02.2014 - 03.2014
High School Diploma -
Roosevelt High School
Medical And Billing Coding -
DeVry University
Medical Assistant Diploma - Medical
Everest College
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