Nimra Ullah
San Antonio ,TX
Summary
Dedicated and hardworking professional with hands-on experience as a pharmacy technician and in warehouse operations. Skilled at thriving in fast-paced environments, I excel in managing workflows, handling inventory, and ensuring accuracy in high-pressure situations. A strong team player with excellent organizational abilities, I am eager to bring my attention to detail and collaborative mindset to the RX Procurement Department at HEB Corporate. My background equips me with the skills to contribute effectively to procurement operations and streamline processes for greater efficiency.
Overview
5
5
years of professional experience
Work History
Operations Manager
BTZ Investments
07.2024 - Current
- Oversee daily operations of the real estate wholesale business, ensuring efficient processes and effective management of resources.
- Coordinate with various teams to streamline workflows, improve operational efficiency, and enhance overall business performance.
- Develop and implement operational policies and procedures to ensure compliance with industry regulations and company standards.
- Manage property acquisition processes, including negotiating deals, conducting due diligence, and ensuring successful transactions.
- Monitor and analyze key performance metrics to identify areas for improvement and implement strategic solutions to optimize operations.
- Lead and mentor a team of employees, providing guidance, training, and support to achieve organizational goals and maintain high levels of productivity.
- Cultivate relationships with external partners, vendors, and stakeholders to support business development and growth initiatives.
Insurance Professional
USAA
02.2024 - 07.2024
- Provided expert advice and assistance to clients on various insurance products, including coverage options, policy details, and claims processes.
- Conducted comprehensive needs assessments to recommend appropriate insurance solutions and tailor policies to meet individual client needs.
- Processed insurance applications, endorsements, and claims with accuracy and efficiency, ensuring adherence to company guidelines and regulatory requirements.
- Managed client portfolios, maintaining regular communication to review and update policies as needed, and addressing any concerns or questions.
- Utilized CRM systems to track client interactions, manage follow-ups, and ensure timely responses to inquiries.
- Collaborated with team members to achieve sales targets and improve overall customer satisfaction through effective service delivery.
Lead Coordinator and Sales Agent
Real Equity Acquisition
03.2023 - 01.2024
- Led client outreach efforts, making high-volume calls to potential clients, building rapport, and assessing their needs for property acquisition.
- Scheduled and coordinated appointments with property owners, ensuring smooth communication between clients and the acquisition team.
- Managed the process of obtaining properties, including negotiating purchase agreements and ensuring all legal documentation was properly completed.
- Provided excellent customer service by addressing client inquiries and maintaining strong relationships throughout the acquisition process.
- Collaborated with the sales and acquisition teams to develop strategies for targeting key properties and optimizing the sales pipeline.
- Tracked and analyzed client data, contributing to the company’s efforts to streamline processes and improve client acquisition strategies.
Pharmacy Technician
HEB Central Fill Warehouse
04.2022 - 03.2023
- Accurately filled high-volume prescription orders in a fast-paced, warehouse environment, ensuring timely and efficient processing.
- Managed inventory of pharmaceutical products, including restocking, organizing, and tracking medications to maintain optimal stock levels.
- Collaborated with team members to ensure workflow efficiency and meet daily production targets.
- Operated automated dispensing systems and packaging equipment to prepare medications for distribution to retail locations.
- Ensured compliance with pharmacy regulations, safety standards, and HEB's internal quality control procedures.
- Assisted in quality assurance by verifying prescription orders for accuracy, reducing the risk of medication errors.
- Adapted quickly to changing priorities in a dynamic work environment, contributing to the smooth operation of the facility.
Pharmacy Technician
Walgreens Pharmacy
07.2019 - 04.2022
- Assisted licensed pharmacists in preparing and dispensing medications to customers with accuracy and efficiency.
- Managed inventory control, restocked medications, and ensured timely replenishment of pharmaceutical supplies.
- Processed prescriptions using pharmacy software systems, ensuring compliance with HIPAA regulations and pharmacy protocols.
- Provided excellent customer service by addressing patient inquiries and offering guidance on prescription pick-up, insurance claims, and medication usage.
- Maintained accurate records of patient information and medication histories, ensuring data confidentiality and proper documentation.
- Supported pharmacists in compounding medications, packaging prescriptions, and labeling pharmaceutical products.
- Collaborated with healthcare providers and insurance companies to resolve prescription and billing issues.
Education
BBA - Business Administration
University of The Incarnate Word
San Antonio, TX12.2022
Skills
- Pharmacy Operations: Proficient in handling prescriptions, inventory control, and using pharmacy software systems
- Customer Service: Strong ability to address client needs, resolve issues, and provide exceptional service
- Sales and Negotiation: Skilled in client outreach, appointment scheduling, and property acquisition negotiations
- Team Leadership: Experienced in leading and mentoring teams, improving workflow, and achieving operational goals
- Data Analysis: Ability to track and analyze performance metrics to drive strategic improvements
- Regulatory Compliance: Knowledge of industry regulations, safety standards, and quality control procedures
- Technical Proficiency: Familiar with CRM systems, automated dispensing systems, and various software applications
- Adaptability: Capable of thriving in fast-paced and dynamic environments, managing changing priorities effectively
- Organizational Skills: Excellent at maintaining order, managing inventory, and optimizing space in a warehouse setting
- Attention to Detail: High level of accuracy in handling and processing products, ensuring minimal errors
- Time Management: Efficient in managing tasks and meeting deadlines in a busy warehouse environment
- Problem-Solving: Strong ability to identify issues quickly and implement effective solutions
Timeline
Operations Manager
BTZ Investments
07.2024 - Current
Insurance Professional
USAA
02.2024 - 07.2024
Lead Coordinator and Sales Agent
Real Equity Acquisition
03.2023 - 01.2024
Pharmacy Technician
HEB Central Fill Warehouse
04.2022 - 03.2023
Pharmacy Technician
Walgreens Pharmacy
07.2019 - 04.2022
BBA - Business Administration
University of The Incarnate Word
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