Nimrod Shoval Shrem
Los Angeles,CA
Summary
Skilled Guitarist offering 17+ years of related experience. Familiar with teaching, performing and rigid practice to maintain proficiency.
Overview
4
4
years of professional experience
Work History
Technical Support Representative
Rimon School Of Music
11.2020 - 06.2021
- Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Translated complex technical issues into digestible language for non-technical users.
- Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
Student Librarian Assistant
Rimon School Of Music
11.2019 - 02.2020
- Handled check-in and check-out process of library books and materials at circulation desk.
- Answered questions from patrons and helped to find desired materials.
- Gained strong understanding of various methods for cataloging books and other materials.
- Collected fees, fines and donations for balanced library finances.
- Improved overall efficiency of library operations by participating in various tasks such as weeding outdated materials or updating records in the system.
- Collaborated with librarians to develop engaging displays and exhibits that promoted library resources and events.
Librarian
Israel Defense Force
12.2016 - 07.2018
- Drove expansion of library collections and programs in response to student and faculty needs and special requests.
- Assisted library patrons with resolving computer problems.
- Managed reserve desk collection of reference materials.
- Instructed students on research techniques and use of online resources.
- Supported digital library collections containing e-books, audiobooks and digital media.
- Catalogued and organized over 70,000 books, materials and other documents for proper library management.
- Handled classified military documents
Education
Bachelor of Arts - Performance
Berklee College of Music
Boston, MA12.2023
Bachelor of Arts - Music
Rimon School of Music
Ramat Hasharon, Israel06.2021
Skills
- Music Theory
- Musical Notation
- Cubase Proficiency
- Musescore Proficiency
- Microsoft Office Proficiency
- Google Suite Proficiency
- Original songwriter
- Live Performances
- Arranging music
Languages
English
Native or Bilingual
Hebrew
Native or Bilingual
Russian
Elementary
Timeline
Technical Support Representative
Rimon School Of Music
11.2020 - 06.2021
Student Librarian Assistant
Rimon School Of Music
11.2019 - 02.2020
Librarian
Israel Defense Force
12.2016 - 07.2018
Bachelor of Arts - Performance
Berklee College of Music
Bachelor of Arts - Music
Rimon School of Music
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