Nimwindael Valls
Clemmons,NC
Summary
Hardworking employee with over 13 years in customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Frequently praised by peers as hardworking and easy to work with and a great team player, i can be relied upon to help you company achieve its goals while achieving my own goal to be the best at every role and task am being given.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Patient Care Coordinator
GoHealth urgent care
Clemmons, NC
12.2023 - Current
- Coordinated patient care services with the medical team to ensure quality and timely delivery of care.
- Assisted in creating a positive environment for patients, family members, and staff by providing excellent customer service.
- Scheduled appointments for patients and coordinated follow-up visits as needed.
Social Media Marketing Coordinator( Remote)
soor_ploom clothier
03.2019 - Current
- Developed and executed social media campaigns to increase brand awareness and engagement.
- Monitored and responded to customer feedback on all social media platforms in a timely manner.
- Maintained relationships with customers by responding promptly to inquiries via direct messages or comments on social media platform
- Generated ideas and innovated social media marketing strategies for different brands and platforms.
- Created and published news and promotional content to increase fan engagement and channel growth.
Publix Food & Pharmacy
Publix
Clemmons, NC
05.2023 - 12.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection.
Teacher Coordinator
river oaks community church
Clemmons, NC
09.2015 - 05.2022
- Developed and implemented teacher training programs to improve instruction and student achievement.
- Provided support to teachers in the areas of curriculum development, instructional strategies, and classroom management.
- Coordinated with school administrators to ensure that all state standards were being met by teachers.
- Assisted teachers in developing lesson plans that aligned with district objectives.
Marketing Coordinator
Geita procurement supply company
Mwanza, Mwanza-Tanzania
12.2013 - 01.2015
- Developed and implemented marketing plans and strategies to boost company visibility.
- Provided support in the planning, coordination, and execution of promotional campaigns.
- Monitored market trends to identify opportunities for product development or improvement.
- Conducted research on competitors' activities and products to inform strategic decisions.
- Managed relationships with external vendors to ensure successful completion of projects within budget constraints.
- Participated in brainstorming sessions to generate ideas for new products or services.
Legal Advisor for ANTI-AIDS CLUB & GOOGLE CLUB
kampala internatinal university
Kampala, Uganda,EA
03.2011 - 03.2012
- Drafted pleadings, motions, briefs, memorandums of law, discovery requests and responses.
- Researched relevant statutes, cases and other legal authorities to support the students positions.
- Assisted students in understanding their legal options by providing sound advice.
- Collaborated with colleagues from various departments to ensure compliance with all relevant laws.
- Organized blood drives to benefit members and those nneed.
Office Administrative Assistant
World Vision International
Shinyanga, Shinyanga,Tanzania
02.2006 - 05.2008
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Organized and maintained filing systems, both paper and electronic.
- Created expense reports, tracked invoices, and processed payments.
- Assisted with scheduling meetings and appointments for the office staff.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Managed employee records including payroll information, attendance tracking, vacation time requests.
Education
Bachelor of Arts - Bachelor of Laws
Kampala Internatinal University
Kampala, Uganda12-2013
Some College (No Degree) -
Arusha IT School
ArushaSkills
- HIPAA Compliance
- poised under pressure
- Patient Care Coordination
- Meeting Preparation
- Insurance Verification
- Office Administration
- Organizational Skills
- Relationship Building
- Policy compliance
- Creative Problem-Solving
- excellent Verbal and written communication
- Quality Assurance
- Documentation
- Case Management
- Strategic Planning
- Cross-Functional Teamwork
- Attention to Detail
- Project Management
- Proficient in [Software]
- Customer Service
Affiliations
- sewing, photography,community volunteering, music,
Accomplishments
- deputy general secretary of KIU Law society
- Member of the united nations association
- kampala inrternational university electoral commission
- community volunteer award kampala
Certification
- bachelor of laws certificate
- Computer skills
Languages
English
Professional
swahili
Professional
References
References available upon request.
Timeline
Patient Care Coordinator
GoHealth urgent care
12.2023 - Current
Publix Food & Pharmacy
Publix
05.2023 - 12.2023
Social Media Marketing Coordinator( Remote)
soor_ploom clothier
03.2019 - Current
Teacher Coordinator
river oaks community church
09.2015 - 05.2022
Marketing Coordinator
Geita procurement supply company
12.2013 - 01.2015
Legal Advisor for ANTI-AIDS CLUB & GOOGLE CLUB
kampala internatinal university
03.2011 - 03.2012
Office Administrative Assistant
World Vision International
02.2006 - 05.2008
Bachelor of Arts - Bachelor of Laws
Kampala Internatinal University
Some College (No Degree) -
Arusha IT School
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