Hi, I’m
Nina Anderson
McKinney,TX
Summary
Responsible and proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. High energy worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Enthusiastic and skilled in safe food handling and creating exceptional guest experiences. People-oriented and focused worker with knowledge of ordering procedures and customer service. Multitasks to deliver exceptional service.
Overview
2
years of professional experience
Work History
Wingstop
Cashier
07.2023 - Current
Job overview
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
Razzoo's Cajun Cafe
Host
02.2023 - 05.2023
Job overview
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Sonics Drive In
Carhop Server
07.2022 - 01.2023
Job overview
- Enhanced customer satisfaction by promptly greeting and efficiently taking orders from patrons.
- Increased order accuracy by carefully listening to customers'' requests and double-checking orders before delivery.
- Ensured timely delivery of food and beverages to customers, prioritizing exceptional service.
- Handled cash transactions accurately, providing correct change and processing credit card payments securely.
- Assisted in promoting menu items and daily specials, resulting in increased revenue for the establishment.
- Supported management in driving sales growth through effective upselling strategies tailored to individual customer preferences.
Education
Frisco Liberty Highschool15250 Rolater Rd, Frisco, TX 75035
High School Diploma
05.2023
Skills
- Returns Processing
- Customer Service
- Customer Assistance
- Product Restocking
- Telephone Reception
- Reservations Management
- Team Collaboration
- Server Support
- Salesmanship
- Order Accuracy
- Flexibility
- Strong Work Ethic
Timeline
Cashier
Wingstop
07.2023 - Current
Host
Razzoo's Cajun Cafe
02.2023 - 05.2023
Carhop Server
Sonics Drive In
07.2022 - 01.2023
Frisco Liberty Highschool
High School Diploma
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