Nina Asidilla
Palmdale,CA
Summary
Highly-motivated individual with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Remote Senior Onboarding Operations Associate
Allegis Group Services
Tempe, AZ
02.2021 - 06.2023
- Developed and implemented operational procedures to ensure efficient workflow.
- Monitored customer service levels and identified areas for improvement.
- Analyzed data to identify trends in order processing times and customer complaints.
- Resolved customer inquiries quickly and effectively while maintaining a professional demeanor.
- Collaborated with other departments to coordinate activities related to operations management.
- Participated in team meetings focused on identifying opportunities for process optimization.
- Enforced company policies to align with industry standards.
- Coordinated employee schedules according to availability and tracked hours worked.
- Reviewed contract terms and adhered to deadlines and deliverables.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Provided HR administrative assistance to management team.
On Premise Field Operations Associate
Allegis Group Services
Woodland Hills, CA
07.2015 - 02.2021
- Processed payroll for over 200 employees weekly, ensuring accuracy of pay and deductions.
- Created and maintained employee records, including new hires, terminations, salary changes, and tax withholding forms.
- Reconciled monthly benefit statements from vendors to ensure accuracy of information in the payroll system.
- Reviewed timesheets for accuracy and completeness prior to processing payroll.
- Assisted with auditing processes related to payroll.
- Researched discrepancies in payroll data and provided corrective action when needed.
- Performed manual calculations for retroactive pay adjustments or special payments as required.
- Maintained up-to-date knowledge of relevant laws and regulations regarding wage and hour compliance.
- Provided timely customer service support to employees regarding questions about their paychecks or other payroll issues.
- Coordinated with Human Resources staff on employee leaves of absence or termination paperwork.
- Generated reports detailing hours worked by department, location, employee type as requested by management.
- Ensured that all necessary taxes were withheld accurately from each employee's paycheck.
- Solved complex problems related to payroll processing quickly and efficiently.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Researched and resolved employee payroll questions and issues via email, phone and in person.
- Onboarded new employees in time reporting and payroll systems.
- Processed employee rehires, transfers, terminations and withholdings.
- Collaborated with employees and supervisors to immediately resolve discrepancies in timesheets.
- Worked closely with human resources (HR) to safeguard confidential employee data.
- Processed new employee paperwork and entered information into payroll system.
- Kept informed on tax law changes that applied to payroll process.
Education
Training Certificate - Accounting Technology And Bookkeeping
The Learning Tree University
Chatworth CA05.2011
High School Diploma -
Sylmar Highschool
Sylmar, CA06.1986
Skills
- Payroll and Benefits Administration
- Document Management
- Conflict Mediation
- Senior Leadership Support
- Talent Acquisition knowledge
- Telephone Etiquette
- 70 WPM/10 Key by touch
- Data Entry
- Litmos/ADP/Kronos/Fieldglass
- Hire Right/Escreen
- Sterling solutions/ E-Verify
- Proficient in Microsoft Office/Excel/Word
- Policies Implementation
- Recruitment
- Drug Testing
- Procedure Compliance
- New Hire Onboarding
- Pre-Employment Screening
- Human Resources Support
Affiliations
Love adventure. off-roading, snowboarding, boating, camping
Timeline
Remote Senior Onboarding Operations Associate
Allegis Group Services
02.2021 - 06.2023
On Premise Field Operations Associate
Allegis Group Services
07.2015 - 02.2021
Training Certificate - Accounting Technology And Bookkeeping
The Learning Tree University
High School Diploma -
Sylmar Highschool
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