Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nina Barghi

Fairfax,VA

Summary

Adept at fostering positive relationships and enhancing customer satisfaction, I leveraged my communication and critical thinking skills at companies like UPS to exceed service goals. My background spans from direct care to emergency management at Inova Health, showcasing a track record of detail-oriented achievements and team collaboration.

Overview

2020
2020
years of professional experience

Work History

UPS Driver

UPS
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Elderly Caregiver

Dawn Traver
  • Offered companionship and kindness to elderly patients.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
  • Enhanced elderly residents'' quality of life by providing compassionate care and assistance with daily activities.
  • Responded promptly to emergency situations, providing first aid treatment when necessary and alerting medical personnel if required.

Sales Associate

Nordstrom
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.

Kinder Garten Teacher

Primrose Schools
  • Built positive relationships with students and families for safe, trusted learning support.
  • Enhanced classroom management by establishing clear expectations, rules, and routines.
  • Collaborated with colleagues to share resources, brainstorm ideas, and problem-solve challenges faced in the classroom environment.
  • Implemented differentiated instruction strategies to meet the diverse learning needs of all students.
  • Promoted learning through play with engaging activities, games and lessons.
  • Delivered lesson plans, implemented school curriculum and used data to create, monitor, and establish personalized learning plan for each student.
  • Improved student reading skills by implementing phonics-based instruction and guided reading activities.
  • Developed strong relationships with families to address any concerns or issues impacting student success.
  • Utilized assessment data to modify instruction and target areas of weakness for individual students.
  • Monitored and evaluated student progress through regular assessments and observations.
  • Reported to parents and administration about student progress.
  • Strengthened students' problem-solving abilities with integration of thematic units that require critical thinking.
  • Increased students' vocabulary and language skills with daily interactive language games.
  • Incorporated art, music and physical activity into curriculum for well-rounded education.

AT&T Call Center Rep

AT&T
  • Increased customer satisfaction by addressing and resolving complaints in a timely manner.
  • Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Enhanced company reputation by providing exceptional customer service and support.
  • Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.

Healthcare Recruing/Recruiting Specialist

HSR
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

HospitalEmergency Registrar Ency

Inova Health
07.2015 - 09.2019

Worked closely with Ems personnel Dr's and nurses in a busy hospital emergency dept facilitating the screening and admissions of patients ensuring prompt and appropriate treatment and critical care. Verified patient insurance coverage and medical records are accurate and up to date while maintaining Hippa confidentiality protocols. Responsible for collecting patient co pays answering patient billing questions, and scheduling of outpatient radiology exams. Completed and passed all assigned classes.

  • Greeted every guest with personable approach and provided knowledgeable service.

Education

Alternative Teaching Masters Cert - Special Education

The University of Texas At Arlington
Arlington, TX
01.2008

Batchelor Of Arts - Political Science Public Admin

University of Oklahoma
Norman, OK
05.1989

Skills

    Highly Educated and Professional

    Possess excellent customer service and communication skills

    Personal and approachable

    Accurate and detail oriented

    Critical thinker

    Motivated team player

    Hard worker

Timeline

HospitalEmergency Registrar Ency

Inova Health
07.2015 - 09.2019

UPS Driver

UPS

Elderly Caregiver

Dawn Traver

Sales Associate

Nordstrom

Kinder Garten Teacher

Primrose Schools

AT&T Call Center Rep

AT&T

Healthcare Recruing/Recruiting Specialist

HSR

Alternative Teaching Masters Cert - Special Education

The University of Texas At Arlington

Batchelor Of Arts - Political Science Public Admin

University of Oklahoma
Nina Barghi