Adept at fostering positive relationships and enhancing customer satisfaction, I leveraged my communication and critical thinking skills at companies like UPS to exceed service goals. My background spans from direct care to emergency management at Inova Health, showcasing a track record of detail-oriented achievements and team collaboration.
Worked closely with Ems personnel Dr's and nurses in a busy hospital emergency dept facilitating the screening and admissions of patients ensuring prompt and appropriate treatment and critical care. Verified patient insurance coverage and medical records are accurate and up to date while maintaining Hippa confidentiality protocols. Responsible for collecting patient co pays answering patient billing questions, and scheduling of outpatient radiology exams. Completed and passed all assigned classes.
Highly Educated and Professional
Possess excellent customer service and communication skills
Personal and approachable
Accurate and detail oriented
Critical thinker
Motivated team player
Hard worker