Overview
Work History
Education
Skills
Timeline
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Nina Batlak

Sheboygan,WI

Overview

4
4
years of professional experience

Work History

Server

Taverne on Woodlake
Kohler, Wisconsin
04.2024 - Current
  • Provided excellent customer service in a fast-paced dining environment.
  • Took customer orders accurately and communicated special requests to kitchen staff.
  • Managed multiple tables efficiently while maintaining a friendly demeanor.
  • Collaborated with team members to ensure smooth service during peak hours.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Assisted in training new staff on menu offerings and service protocols.
  • Handled cash transactions and processed payments promptly and accurately.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked food before serving it to customers.
  • Stayed informed about daily specials, new menu items, promotions.

Restaurant Hostess

Taverne on Woodlake
Kohler, Wisconsin
10.2021 - 04.2024
  • Greeted customers warmly and escorted them to their tables.
  • Managed reservation system and confirmed bookings for smooth service flow.
  • Coordinated with waitstaff to ensure timely table turnover and guest satisfaction.
  • Assisted in training new hostesses on operational procedures and customer service.
  • Monitored dining room for cleanliness and addressed any issues promptly.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Answered telephone to provide dining information and take reservations.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Directed customers to bar area in high-traffic times to increase drink sales.

Restaurant Hostess

Wisconsin Room
Kohler, Wisconsin
06.2021 - 10.2021
  • Greeted customers warmly and escorted them to their tables.
  • Managed reservation system and confirmed bookings for smooth service flow.
  • Assisted in training new hostesses on operational procedures and customer service.
  • Monitored dining room for cleanliness and addressed any issues promptly.
  • Handled customer inquiries and resolved minor complaints with professionalism.
  • Collaborated with management to optimize seating arrangements during peak hours.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers and escorted them to their tables.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Directed customers to bar area in high-traffic times to increase drink sales.
  • Built positive relationships with other front-of-house and kitchen staff.

Education

Associate of Arts - Marketing

Univerisity of Wisconsin Green Bay
Sheboygan, WI
06-2026

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Conflict resolution
  • Marketing strategies
  • Sales techniques
  • Suggestive selling
  • Dietary restrictions knowledge
  • Strong work ethic

Timeline

Server

Taverne on Woodlake
04.2024 - Current

Restaurant Hostess

Taverne on Woodlake
10.2021 - 04.2024

Restaurant Hostess

Wisconsin Room
06.2021 - 10.2021

Associate of Arts - Marketing

Univerisity of Wisconsin Green Bay

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Nina Batlak