Summary
Overview
Work History
Education
Skills
Timeline
Generic
Nina Beatty

Nina Beatty

Streamwood,IL

Summary

Proactive and meticulous Project Manager and Sales Support professional with over 18 years of experience in both the Hospitality and Manufacturing industries. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Successful at managing multiple priorities with a positive attitude.

Seeking a role with an organization that position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

21
21
years of professional experience

Work History

Sales Support Supervisor

NVenia
12.2014 - 06.2023
  • Successfully managed over $15 million in revenue of equipment orders while running the Inside Sales department.
  • Implemented methods that increase customer engagement, including developing relationships with key clients and decision makers.
  • Provided exceptional communication during the order process with regular updates to customers, distributors, and field sales.
  • Monitored and communicated progress of monthly and quarterly initiatives to internal and external sales teams.
  • Conducted forecasting to determine possible changes and issues for supply chain, operations, and after-market.
  • Developed solutions to sales challenges and maximized business opportunities.
  • Delegated daily tasks to employees to provide development opportunities.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Responsible for all aspects of the Inside Sales department and lead generation process, collaborating with sales leadership on strategic initiatives to exceed annual targets.
  • Trained, coached, and led the Inside Sales team to handle the Order Management & Project Management functions daily (order entry, documentation & dissemination).
  • Managed individual and team performance and development to drive sales growth and ensure sales activities required to deliver results.
  • Ensured accurate and complete information is captured in the CRM and Epicor system by the Sales Department.
  • Planned and executed sales activities and time management, including sales calls, data analysis, customer opportunities, quality, and sales follow-up.
  • Partnered with other team management to lead product-specific sales campaigns for assigned accounts to ensure target metrics are achieved with each campaign.
  • Developed, tracked, and reported sales activities for the team and individual sales associates utilizing Salesforce.
  • Compiled and shared customer feedback data with Product Managers on new product features and enhancements.
  • Coordinated with other departments to provide smooth execution of sales initiatives.
  • Maintained up-to-date knowledge of products and services offered to customers.
  • Facilitated regular team meetings to discuss challenges, successes, and strategies.
  • Communicated customer feedback to team members to promote proper resolution.
  • Assisted Vice President of Sales and Regional Sales Management Team in developing customer relationships and building customer loyalty.
  • Negotiated more favorable delivery times internally and externally.
  • Organized promotional events and interacted with community to increase sales volume.

General Manager

Chicago Mini Bus Travel
01.2007 - 11.2014
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
    Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
    Utilized performance data to evaluate and improve operations, adapt to current business conditions, and forecast future needs.
    Implemented new, robust business management software system, resulting in improved operational insight and planning.
    Developed and maintained strong relationships with customers and suppliers through effective account management.
    Implemented operational strategies to foster customer and employee loyalty.
    Reduced costs, managed delivery schedules, and conducted risk analysis to improve overall profitability.
    Applied performance data to evaluate and improve operations, forecast needs, and target current business conditions.
    Effectively organized budgets, oversaw profit and loss (P&L) statements, and consistently met or exceeded margin targets for growth plans.
    Reduced costs, managed delivery schedules, and performed risk analysis to improve profitability.
    Tracked trends and implemented enhancements to refine product offerings.
    Provided strategic oversight of marketing and promotional campaigns aligned with overall goals.
    Successfully identified and qualified customer needs, leading to effective negotiation and closure of profitable projects.
    Updated and resolved incidents, maximizing profit while managing accessorial charges objectively.
  • Analyzed market trends and competitor activities to create competitive advantages.

Executive Administrative Assistant

HSBC
12.2005 - 01.2007
  • Organized logistics and materials for each meeting, arranged spaces and took detailed notes for later dissemination to key stakeholders.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Handled scheduling for executive's calendar and prepared meeting agenda and materials.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Trained junior office staff in correct procedures and reporting requirements.
  • Produced accurate office files, updated spreadsheets, and crafted presentations to support executives and boost team productivity.
  • Scheduled appointments and handled calendars for senior leadership.
  • Seamlessly interacted with colleagues to plan and complete special projects.
  • Handled confidential and sensitive information with discretion and tact.
  • Developed and maintained automated alert systems for important deadlines.
  • Conducted research and analyzed data to provide detailed reports on various business topics.

Purchasing Coordinator

Lennar Homes
03.2002 - 11.2005
  • Maintained consistent email communication with suppliers to confirm and track orders and verify price revisions on purchase orders.
  • Standardized inventory quarterly reporting and analysis and instituted corrective action for close-outs and out-of-stock items to keep inventory records current.
  • Assessed areas of service concern and developed improvement plans.
  • Maintained focus and organization to regularly complete tasks with precision, timeliness and flexibility to accommodate fluctuating assignments and emerging business trends.
  • Tracked inventory and prepared spreadsheets detailing item information.
  • Monitored all purchase requisitions and handled adjustments with vendors.

Education

Associate of Science - General Studies

College of DuPage
Glen Ellyn
05.2001

Skills

  • Sales Statistics Analysis
  • Customer Loyalty
  • Cost Control
  • Process Streamlining
  • Solution selling
  • Sales presentations
  • Sales and marketing
  • Financial Management

Timeline

Sales Support Supervisor

NVenia
12.2014 - 06.2023

General Manager

Chicago Mini Bus Travel
01.2007 - 11.2014

Executive Administrative Assistant

HSBC
12.2005 - 01.2007

Purchasing Coordinator

Lennar Homes
03.2002 - 11.2005

Associate of Science - General Studies

College of DuPage

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Nina Beatty