Nina Beverly
Las Vegas
Summary
To work for a company where I can be given a chance to be trained by management to apply my excellent skills for the advancement of the company .
Overview
11
11
years of professional experience
Work History
Cashier
SP Plus Parking
03.2024 - 12.2024
- Greeted customers entering parking structure and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- End of shift reports
- Lost Ticket reports
- Promise to Pays
- Validations
Receptionist
Dr.David Soomekh Foot&Ankle Specialty Group
10.2020 - 02.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Organized, maintained and updated information in computer databases.
- Collected cash and card payments, processed transactions and updated relevant records.
- Assisted with onboarding new clients and securing paperwork completion.
- Responded to inquiries from callers seeking information.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- CT Authorizations
- Insurance verification
- Cleaned rooms and utensils
- Medical Records
- Placed patients in room
- Open and close office
- Provided all necessary forms
- Physical Therapy Orders
- MRI Orders
Warehouse Worker
SHIPITO
06.2017 - 02.2018
- Staged products between receiving, storage and shipping areas to accurately transfer items
- Maintained accurate and current order and shipment forms, inventory documentation and customer records
- Prepared inventory for shipment by attaching tags and labels, preparing shipment documents and securing products on pallets
- Rotated goods in inventory by following "first in, first out" approach to keep shelves organized and well-stocked
Caregiver
In Home Care Group
03.2023 - 12.2023
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, managed laundry, and completed any task necessary .
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted patients with self-administered medications.
- Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
Call Center Representative
DIRECT TV
01.2015 - 12.2016
- Pursued opportunities to advance client relations skills and further enhance customer satisfaction in every interaction
- Educated clients on how to navigate company systems and work within established frameworks to obtain desired services
- Collected customer feedback and recommended procedural or product changes to enhance future service delivery
- Documented customer inquiries and feedback, including service delivery suggestions, in company database
Receptionist
DR. HOWARD PITCHON
06.2014 - 08.2015
- Maintained office safety by screening visitors, updating logs and issuing temporary passes
- Compiled and produced documents and reports and filed, copied or faxed required papers to appropriate parties
- Sorted incoming mail and directed to correct personnel each day
- Prepared, compiled and filed documents as well as reports presented to various parties
Education
High School Diploma -
Crenshaw Awek
06.2015
Skills
- Multi-line telephone skills
- Security understanding
- Meticulous and organized
- Open and clear communicator
- Detail oriented
- Service-oriented mindset
- Multitasking ability
- Professional and polished presentation
- Document control
- Data entry
- Training experience
- Account updating
- Data gathering
- Customer service
- Customer assistance
- Cash handling
- Cleaning and sanitizing
- Time management skills
- Patience and empathy
- Work ethic and integrity
- Money handling
- Cash register operation
- Cash handling expertise
- Payment processing
- Conflict resolution
- POS system operations
- Payment collection
- Staff training
- Refund handling
- ID verification
- Order packaging
- Daily reporting
- Order verification
- Reports and documents
- Identification checks
- Payment posting
- Multitasking and organization
- Clear communication
- Credit card processing
- Receipt handling
- Problem-solving
Timeline
Cashier
SP Plus Parking
03.2024 - 12.2024
Caregiver
In Home Care Group
03.2023 - 12.2023
Receptionist
Dr.David Soomekh Foot&Ankle Specialty Group
10.2020 - 02.2023
Warehouse Worker
SHIPITO
06.2017 - 02.2018
Call Center Representative
DIRECT TV
01.2015 - 12.2016
Receptionist
DR. HOWARD PITCHON
06.2014 - 08.2015
High School Diploma -
Crenshaw Awek
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