Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Timeline
Generic
Nina Bissoon

Nina Bissoon

Kissimmee,FL

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

7-11 Convenience Store
06.2023 - Current
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Managed efficient cash register operations.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Built relationships with customers to encourage repeat business.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Engaged with customers to build rapport and loyalty.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Team Member – Back of House, Do majority of the of the easy work while my co-workers cook and hand out meals ordered by customers.

Panera Bread
07.2022 - 08.2022
  • Clean tables, take out trash, prepare bread, prep soups, breakdown boxes, make coffee, make lemonade, restock items, cool & thaw items, and clean the entire store with help from coworkers.
  • Demonstrated commitment to ongoing professional development by actively participating in industry seminars, workshops, and conferences to stay current with market trends and best practices.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Collaborated cross-functionally in order to enhance overall team performance, leading to increased efficiency in project execution.

Education

Florida Virtual School

High School Diploma -

Tohopekaliga High School
01.2023

Associate of Science - Criminology

Valencia College
Orlando, FL

Skills

  • Cash Drawer Management
  • Adaptable and Flexible
  • Strategic Planning
  • Teamwork and Collaboration
  • Verbal Communication
  • Reliable and Responsible
  • Multi-tasking strength
  • Problem-solving skills
  • Cash Handling Accuracy
  • Time Management
  • Persuasion techniques
  • Computer Proficiency and Microsoft Office
  • Strong Communication and Interpersonal Skills

Hobbies and Interests

  • Sports: Basketball, Football, Flag Football
  • Outdoor Recreation: Skateboarding, Biking, Driving
  • Cookery: Baking, Sautéing, Stir-fry

Certification

▪ Food Management | Tohopekaliga High School, Kissimmee, FL

▪ Adobe Photoshop | Tohopekaliga High School, Kissimmee, FL


Timeline

Sales Associate

7-11 Convenience Store
06.2023 - Current

Team Member – Back of House, Do majority of the of the easy work while my co-workers cook and hand out meals ordered by customers.

Panera Bread
07.2022 - 08.2022

Florida Virtual School

High School Diploma -

Tohopekaliga High School

Associate of Science - Criminology

Valencia College

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