Nina Browder
Austin,TX
Summary
Dedicated professional with a strong work ethic and adaptability. Exceptional interpersonal skills enhance collaboration and communication. Proven ability to work independently and rapidly acquire new skills to meet challenges.
Overview
9
9
years of professional experience
Work History
Student Support Assistant
Communities In Schools, Cis
Austin, TX
08.2023 - 12.2023
- Assisted students with academic resources and support services.
- Facilitated communication between students, parents, and school staff.
- Organized and led group activities to promote student engagement.
- Provided guidance on school policies and programs to students.
- Developed and implemented strategies to improve student engagement in classroom activities.
- Helped develop programs aimed at promoting positive behavior among students.
- Maintained accurate records of student interactions and support provided.
- Maintained a safe environment for all students by monitoring classrooms during lunchtime and recess.
- Collaborated with other departments within the school to ensure that all resources are available to meet the needs of each individual student.
- Created weekly reports on student attendance and academic performance.
- Developed resource materials for students to enhance learning experiences.
- Supported the implementation of community outreach programs for families.
- Resolved conflicts between students by offering mediation services.
- Established positive relationships with students, parents, fellow teachers and school administrators.
Substitute Teacher
San Marcos CISD
San Marcos, TX
10.2022 - 08.2023
- Implemented lesson plans to ensure educational continuity for students.
- Engaged students in discussions to foster interest and enhance learning outcomes.
- Assisted students with assignments and encouraged participation in class discussions.
- Adapted teaching methods to accommodate diverse learning styles and abilities.
- Promoted positive behavior among students using effective communication strategies.
- Supervised student behavior and enforced school policies consistently.
- Provided classroom instruction outlined in teacher's lesson plans.
- Collaborated with teachers and staff to address student needs and optimize support.
- Enforced classroom routines to keep students on schedule and operating at a consistent level.
- Promoted a safe and secure atmosphere within the classroom setting.
- Implemented school policies and procedures in the classroom.
- Provided guidance and support during tests and assessments to maintain integrity.
- Managed classroom activities and maintained a positive learning environment.
- Filled in as substitute teacher based on strong recommendations and reliability.
- Remained up-to-date with emergency procedures to keep students and staff safe in emergency events.
Welcome Center Staff Member
Austin Community College
Kyle, Texas
01.2015 - 10.2017
- Greeted and assisted students and visitors at the Welcome Center.
- Provided information about college programs and services to prospective students.
- Responded to inquiries via phone, email, and in-person, ensuring timely and accurate information delivery.
- Managed appointment scheduling for academic advising and support services.
- Worked with staff to develop and implement customer service strategies, improving overall visitor experience.
- Trained new team members on policies, procedures, and customer service standards.
- Handled customer complaints in a professional manner.
- Facilitated enjoyable experiences for children visiting the Welcome Center.
- Enforced rules and regulations within the Welcome Center premises.
- Maintained organized, stocked, and clean areas for employees and guests.
- Provided guidance to new staff members on policies and procedures.
- Updated and organized materials and resources, facilitating easy access for student reference and guidance.
- Answered phone inquiries and routed calls to appropriate personnel.
- Created reports detailing daily sales figures and other pertinent data.
- Performed administrative duties such as filing documents, typing correspondence.
- Resolved conflicts between visitors or staff members in a calm manner.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
Education
Bachelor of Arts - Political Science
Texas State University
San Marcos, TX08-2021
Skills
- Academic support
- Program development
- Engagement strategies
- Data reporting
- Behavior management
- Facilitation skills
- Conflict resolution
- Team collaboration
- Active listening
- Relationship building
- Mentorship strategies
- Positive reinforcement
Affiliations
- Volunteer Basketball Coach
Timeline
Student Support Assistant
Communities In Schools, Cis
08.2023 - 12.2023
Substitute Teacher
San Marcos CISD
10.2022 - 08.2023
Welcome Center Staff Member
Austin Community College
01.2015 - 10.2017
Bachelor of Arts - Political Science
Texas State University