Summary
Overview
Work History
Education
Skills
Certification
Acknowledgement
Timeline
Generic

Nina Bumbolo

Utica,NY

Summary

Experienced office manager skilled in prioritizing, multitasking, and achieving project goals. Adept at maintaining focus and following through to ensure successful outcomes. Seeking a position of greater responsibility in a growth-oriented and successful environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Office Manager / Insurance Specialist

Anchor Family Medicine
01.2023 - Current
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

Clinic Care Coordinator / Insurance Specialist

MVHS
03.2020 - 01.2023
  • Obtained service approvals, verified insurance benefits, coordinated care plans with providers while assisting individuals in understanding their benefits.

Medical Assistant / Insurance Specialist

MedExpress Urgent Care
12.2017 - 07.2019
  • Verified benefit eligibility with Medicare and private insurance while resolving billing discrepancies.

Chpna

Circle of Life Hospice
09.2014 - 11.2016
  • Ensured consistent, high-quality care across hospice settings while addressing emotional and physical needs.
  • I ordered and delivered all materials required for care, and I provided necessary health education training for patients and families, as well as acting as a patient advocate.

Chpna/ Medical Office Coordinator

Washington Regional Medical Center
11.2011 - 09.2014
  • Ensured high-quality support for terminally ill individuals and companions, maintaining consistent care across various sites.
  • Provided delivery, setup, and training on effective utilization of supplies.
  • Acted as a patient advocate by educating families on available resources and assisting with the application process.
  • Performed collection of vital signs along with point-of-care assessments.
  • Coordinated scheduling tasks and managed invoicing processes efficiently.

Surgical Assistant

Oral and Facial Surgery Center
03.2009 - 11.2011
  • Surgical assisting for oral surgeon including recovery care, pre-op and post-op instructions as directed.

Education

Associates - Science

NWACC
Bentonville, Arkansas

Skills

  • Electronic charting utilizing Epic, Athena, Docutap, Facets, Point Click Care, and Practice Fusion
  • Insurance and eligibility of benefits
  • Billing and collections
  • Preauthorization
  • Workers' Compensation and No-Fault
  • DME and medication requirements
  • Primary care management experience
  • Training and scheduling

Certification

  • Certified Hospice and Palliative Care Nurse Assistant, 050280841209E, Arkansas
  • Certified Hospice and Palliative Care Nurse Assistant, NYAR0424228R, New York

Acknowledgement

I have over 20 years of experience in multiple facets of medical care. I am efficiently able to schedule, register, obtain, verify insurance and demographics, review all required policies and forms, triage and obtain vitals, prep for the provider, and assist with procedures as necessary. I will review pre- and post-op instructions per provider direction, and check out process for departure.

I am able to work with insurance plans and outside organizations for necessary approvals, scheduling for all services, medications, and DME, as well as billing and collection requirements. I am also efficiently able to maintain a sanitary environment, stock and order supplies, as well as train and devise employee schedules.

Timeline

Office Manager / Insurance Specialist

Anchor Family Medicine
01.2023 - Current

Clinic Care Coordinator / Insurance Specialist

MVHS
03.2020 - 01.2023

Medical Assistant / Insurance Specialist

MedExpress Urgent Care
12.2017 - 07.2019

Chpna

Circle of Life Hospice
09.2014 - 11.2016

Chpna/ Medical Office Coordinator

Washington Regional Medical Center
11.2011 - 09.2014

Surgical Assistant

Oral and Facial Surgery Center
03.2009 - 11.2011

Associates - Science

NWACC
Nina Bumbolo