To obtain a long-term position where I can utilize my skills as well as progressively add to my experiences and responsibilities while contributing to the growth of the company.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Assistant Manager
Snipes
08.2023 - Current
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Improved customer satisfaction by addressing and resolving complaints promptly.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
General Manager
LIDS/NBA store
08.2012 - 06.2023
Meet or Exceed Company Objectives in all measurable areas of the business
Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness
Developed and implemented strategies to increase sales and profitability.
Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Janitor/Guard
URBAN SPACE BROOKLYN LLC
08.2011 - 12.2011
Responsible for involve routine cleaning tasks
Monitor security and safety by performing such tasks as locking doors after operating hours and checking to ensure that hazards are not created
Visual Supervisor
FOOTLOCKER
07.2004 - 07.2011
Responsible for supervision of visual employees and the placement of all apparel and gear
Receive and unload inventory for new visual product and displays
Coordinated with marketing team to create cohesive branding across in-store visuals, advertising materials, and online platforms.
Implemented successful promotional campaigns that showcased featured products, driving additional revenue for the store.
Developed visual merchandising plans and strategies to promote store offerings.
Enhanced overall store appearance by applying careful consideration to product and display locations.
Education
High School -
ABRAHAM LINCOLN HIGH SCHOOL
01.2002
Skills
Microsoft Office Pro
Mac OS X
Windows (30-XP)
Interpersonal skills
Communication skills
Ability to work in a fast-paced environment
Businessexperience
08/01/12, present, LIDS/NBA store, New York, NY, General Manager, Meet or Exceed Company Objectives in all measurable areas of the business, Supervise Associate, Adhere to current visual guidelines includes: proper merchandising, signage and store cleanliness, Protect Company assets within guidelines of lids retail policies, Control Expenses, Prepare Store and Staff Schedule, Provide Customer Service
08/01/11, 12/01/11, URBAN SPACE BROOKLYN LLC, Brooklyn, NY, Janitor/Guard, Responsible for involve routine cleaning tasks, Monitor security and safety by performing such tasks as locking doors after operating hours and checking to ensure that hazards are not created
07/01/04, 07/01/11, FOOTLOCKER, New York, NY, Visual Supervisor, Responsible for supervision of visual employees and the placement of all apparel and gear, Receive and unload inventory for new visual product and displays, Sales Associate, Generating sales in footwear, apparel, and accessories, Provide optimal customer service by giving product reviews, release dates, price checks, sales and promotions, and answering customer questions and concerns, Stock Associate, Organized and maintained an orderly stockroom, Assisted in the transfer and receiving of merchandise, processing damages, mismates, and other stockroom duties
Certification
Security Officer Certification (SOC) - National Association of Safety Professionals.