Motivated and effective bilingual professional with solid and extensive experience managing all levels of projects, including within the aviation industry. Able to multitask, solve problems, resolve conflicts and respond to customer inquiries .
Overview
15
15
years of professional experience
Work History
Station Administrator
Southwest Airlines (contracted Through HireGenics)
Linthicum Heights/BWI Airport, MD
08.2019 - Current
Purchasing,vendor services,station currency&petty cash,badge and flight pass administration
Verifies all monies from station Sales,Cargo Revenue and Flight Attendance Liquor drops daily
Balances monies,prepare and complete daily bank deposits and forward reports to HDQ for processing
Audits of incoming/outgoing flights
Daily and weekly audit of all Station Accountable Documents.Ordering and Distribution as needed
Prepare and process pass requests to include: 4 part passes,PB-002 passes, and other airline passes
Delivers Positively Outrageous Customer Service and displays the Southwest Spirit while performing job duties
Business Owner Of An In Home Day Care
Nina Campbell
Catonsville, MD
08.2015 - 06.2019
Fostered a positive environment by consistently treating all students with respect and consideration
Assisted parents of students with inquiries and customization requests
Ensured superior students experience by addressing students concerns, demonstrating empathy and resolving problems on the spot
Managed and organized day to day activities and field trips
Determined students needs by asking relevant questions and listening actively to the responses
Used time efficiently when not serving students, including book keeping and accounting
Set up and explained new students contract
Handled daily heavy flow of paperwork
Additional Adult Assistant
Baltimore County Public Schools - Office of Special Education
Towson, MD
08.2013 - 06.2015
Supported Classroom teacher with daily functions
Copied, logged and scanned supporting documentation
Worked directly with students to contribute to students academic perfomance and success
Nurse/ Teacher For Students With Intellectual Disabilities
Lebenshilfe Kelkheim, Germany
Kelkheim, Germany
11.2006 - 05.2013
Developed new strategies for students which resulted in improvement of day to day activities
Customized activities for every student
Performed initial student assessment
Copied, logged and scanned supporting documentation
Responded to requests via telephone and email
Monitored and documented student behavior
Maintained a safe working/living enviroment for students
Demonstrated and encouraged proper social skills and social interaction
Education
Associate of Arts - Nursing
Deutsches Rotes Kreuz
Kronberg , Germany
1993
Skills
Organized
Fast learner
Service oriented
Team player
Strong verbal communication skills
Self-motivated
Bilingual ( fluent in English and German)
Knowledge in MS Word, Power Point
Client assessment and analysis
Skilled in conflict resolution
Timeline
Station Administrator
Southwest Airlines (contracted Through HireGenics)
08.2019 - Current
Business Owner Of An In Home Day Care
Nina Campbell
08.2015 - 06.2019
Additional Adult Assistant
Baltimore County Public Schools - Office of Special Education
08.2013 - 06.2015
Nurse/ Teacher For Students With Intellectual Disabilities