NINA CANGELOSI
Liberty,Mo
Summary
Orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
20
20
years of professional experience
Work History
Administrative Assistant III
Childrens Mercy Hospital
Kansas City, MO
08.2023 - Current
- Schedule meetings for all my doctors in my department
- Record meetings/lectures
- Schedule yearly fellowship interviews
- Load all doctors CVs into Watermark
- Schedule my doctors flights for out of state conferences
- Enter their trip for reimbursement in INFOR
- Get agenda together for meetings
- Make itinerary for incoming new doctors
Administrative Assistant
Northland Orthopedics and Sports Medicine
06.2019 - 08.2023
- Managed office supplies inventory
- Proofread documents for grammar accuracy prior to submission
- Monitored daily operations to ensure efficient workflow processes were being followed
- Greeted visitors and provided general information about the company
- Generated regular reports on project progress utilizing spreadsheet software applications like MS Excel and Access
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records
- Answered phone calls, directed inquiries to appropriate personnel, responded to customer requests in a timely manner
- Assisted in the preparation of presentations using Microsoft Office Suite applications such as Word, Excel, Power Point
- FMLA-STD Specialist
- Faxed Medical Records.
Receptionist
Dermatology & Skin Cancer Center
05.2018 - 06.2019
- Greet patients when they walk in
- Schedule patients
- Answer phones
- Schedule lunches for the drug reps
- Put in supplies order for the company
- Get schedules ready for doctors for the next business day.
Assistant Manager
Venetain Tan & Spa
08.2017 - 11.2017
- Greet customers when they walk in
- Checking them in, giving them paperwork to fill out if they are new
- Making schedule for all the employees here
- Go through inventory, make a list on the things we are out of
- Scan new inventory in computer and put on shelve
- Run daily report
- They closed their doors November 2019.
Medical Office Specialist
St. Lukes Pulmonary
08.2016 - 04.2017
- Schedule appointments for patients at the offices we are affiliated with
- Call patients that are referred to us, electronic and paper referrals
- Mail new patient paperwork to patient
- Scan any documents that need to go in patients chart
- Check scheduling voicemail
- Used Epic, EMR system.
Receptionist/Scheduler
Clay Platte Family Medicine
05.2014 - 07.2016
- Check patients in for their appointment
- If they are new, hand them their paperwork, scan drivers license and insurance card under chart
- Answer phones, pass on messages if needed
- Scheduling patients for the Kansas City location and Lee Summit
- Transfer calls to triage nurse
- Used Greenway, EMR system.
Medical Office Specialist
Romaker and Associates
05.2010 - 05.2014
- Check patients in/out
- Scheduling them for their new appointment
- Scheduling sleep study and see if it gets approved by insurance
- Get rooms and charts ready for doctors
- Used Athena, EMR system
- Called patients that were referred to us
- Dr Romaker owned the practice, closed the office May 2014.
Front Desk Receptionist
Gashland Clinic
Kansas City, MO
05.2008 - 05.2010
- Assigned tasks to appropriate personnel based on their skill level and availability.
- Maintained accurate records of all tasks completed by the team.
- Scheduled and confirmed appointments.
- Handled incoming calls and directed callers to appropriate department or employee.
- Participated in credit and collections activities.
- Maintained front desk to provide positive first impression.
- Coordinated support to facilitate general office operations.
Receptionist
Sun Tan City
Kansas City, MO
02.2007 - 05.2008
- Greeting customers when they walked in
- Got the tanning beds ready for them by checking them in
- Cleaning beds and making room ready to go for next customer
- Took inventory for lotions and products
- Answered phones and made appointments
Cashier
Targer
Liberty, MO
10.2004 - 12.2006
- Checking customers out
- Greeting them
- Made sure my area was clean
- Customer service
Education
High School Diploma -
Kearney High School
Kearney, MO05-2006
Skills
- Office Administration
- Clerical Support
- Customer Service
- FMLA/STD
- INFOR software
- EMR
- Organization skills
- Meeting Preparation
- Administrative Support
- Watermark
- Excel
- Multi-Line Phone Systems
- Office Equipment Maintenance
- Verbal Communication
- Microsoft Outlook
- Time Management
- Document Control
- Minute Taking
- Appointment Scheduling
- Meeting planning
- Reception oversight
- Scheduling
- Self-starter
References
Upon Request
References
References available upon request.
Timeline
Administrative Assistant III
Childrens Mercy Hospital
08.2023 - Current
Administrative Assistant
Northland Orthopedics and Sports Medicine
06.2019 - 08.2023
Receptionist
Dermatology & Skin Cancer Center
05.2018 - 06.2019
Assistant Manager
Venetain Tan & Spa
08.2017 - 11.2017
Medical Office Specialist
St. Lukes Pulmonary
08.2016 - 04.2017
Receptionist/Scheduler
Clay Platte Family Medicine
05.2014 - 07.2016
Medical Office Specialist
Romaker and Associates
05.2010 - 05.2014
Front Desk Receptionist
Gashland Clinic
05.2008 - 05.2010
Receptionist
Sun Tan City
02.2007 - 05.2008
Cashier
Targer
10.2004 - 12.2006
High School Diploma -
Kearney High School
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