Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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NINA CHRISTINE NEWLAND

NINA CHRISTINE NEWLAND

Sedalia,MO

Summary

Dynamic Office Administrator and Human Resource Manager with proven expertise at Alamo Crane Service, INC. Skilled in billing oversight and database entry, I enhanced operational efficiency and customer satisfaction. Adept at scheduling and communication, I streamlined processes, resulting in improved productivity and accuracy in record-keeping.

Overview

11
11
years of professional experience

Work History

Office Administrator & Human Resource Manager

Alamo Crane Service, INC.
Selma, TX
11.2023 - 02.2025
  • Generated customer billing statements and ensured timely processing to maintain accurate financial records
  • Executed clerical duties, including filing, copying, mail distribution, and record system maintenance, to optimize document organization and support daily operations
  • Communicated with customers via phone, email, and in-person interactions to verify insurance information and ensure document accuracy
  • Operated a multi-line phone system, efficiently routed calls, and delivered messages to improve call management and customer service
  • Collaborated with internal teams to support data entry processes and maintain comprehensive customer records for streamlined access and accuracy

Office Administrator & Sales Administrator

MEI Rigging & Crating, LLC
New Braunfels, TX
08.2018 - 04.2022
  • Developed and edited internal and external communications, including executive emails, business correspondence, and formal memoranda, ensuring brand consistency and professionalism
  • Efficiently managed complex calendars, including scheduling high-level meetings, coordinating domestic and international travel logistics, and preparing detailed itineraries
  • Maintained exceptional accuracy in data entry, reporting, and administrative tasks, adhering to company policies and quality control standards
  • Oversaw procurement and inventory management by sourcing office supplies, processing purchase orders, and negotiating with vendors to support operational needs
  • Collaborated with Sales and Marketing teams to design promotional campaigns, drive customer acquisition, and implement retention strategies, resulting in increased revenue
  • Organized and maintained physical and digital filing systems, ensuring timely document retrieval, version control, and compliance with record-keeping regulations
  • Delivered superior customer service by verifying insurance information, cross-referencing documents, and resolving discrepancies via phone, email, and in-person interactions
  • Identified workflow inefficiencies, recommended process enhancements, and implemented solutions to optimize daily operations and improve productivity

Administrative Assistant

MEI Rigging & Crating, LLC
New Braunfels, TX
08.2014 - 08.2017
  • Enhanced overall financial stability by processing Vendor Purchase Orders, managing vendor setup, and verifying item receipts using QuickBooks
  • Performed basic bookkeeping, including monthly credit card reconciliation and purchasing transactions utilizing Microsoft Excel spreadsheets to ensure accurate financial reporting
  • Supported sales team operations by preparing invoices, financial statements, reports, memos, and correspondence to facilitate seamless job packet processes
  • Operated a multi-line phone system, efficiently routing calls, delivering messages, and coordinating office supply procurement while maintaining detailed records
  • Delivered comprehensive administrative services, including managing databases, booking domestic and international travel accommodations (flights, hotels, and ground transportation), and maintaining travel itineraries

Education

High School Diploma -

Green Ridge High School

Alison Online Courses -

Diploma - Human Resources

Certificate in Intro to Modern Human Resource Management -

Certificate in Human Resource Management – Discipline in OrganizationsCertificate in Fundamentals of Human ResourcesCertificate in Understanding Business LawCertificate in Basics of Employment Law: UK and US -

Skills

  • Scheduling
  • Telephone reception
  • Mail handling
  • Billing oversight
  • Database entry
  • Spreadsheet development

Affiliations

  • Detail-oriented Administrative Professional with experience in billing operations, clerical support, and customer communication. Skilled in managing multi-line phone systems, record maintenance, and data entry to enhance operational efficiency and maintain accurate documentation. Proven ability to coordinate with internal teams and clients to verify insurance information, process purchase orders, and optimize office workflows. Recognized for delivering exceptional customer service, maintaining confidential information, and supporting daily business functions in fast-paced environments. Area of Expertise
  • Office Management
  • Bookkeeping
  • Strategic Communication
  • Microsoft Office Suite
  • Human Resources
  • Customer Service
  • Calendar Management
  • Google Workspace
  • Travel & Event Coordinator
  • Database Management
  • Contract Negotiation
  • Quickbooks CAREER HIGHLIGHTS
  • Experienced administrative professional skilled in office operations, calendar management, travel coordination, and executive support, delivering seamless workflow and optimized daily functions.
  • Proficient in vendor management, inventory procurement, database administration, and process improvement, with a focus on enhancing operational efficiency and maintaining organized systems.
  • Adept at project coordination, budget tracking, and cross-functional communication, with the ability to prioritize tasks, manage logistics, and support organizational decision-making in fast-paced environments.

Timeline

Office Administrator & Human Resource Manager

Alamo Crane Service, INC.
11.2023 - 02.2025

Office Administrator & Sales Administrator

MEI Rigging & Crating, LLC
08.2018 - 04.2022

Administrative Assistant

MEI Rigging & Crating, LLC
08.2014 - 08.2017

High School Diploma -

Green Ridge High School

Alison Online Courses -

Diploma - Human Resources

Certificate in Intro to Modern Human Resource Management -

Certificate in Human Resource Management – Discipline in OrganizationsCertificate in Fundamentals of Human ResourcesCertificate in Understanding Business LawCertificate in Basics of Employment Law: UK and US -

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NINA CHRISTINE NEWLAND