Detail-oriented team player with strong interpersonal communication skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Real Estate Transaction Coordinator
Cates Auction & Realty Co.
09.2021 - Current
Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
Organized and maintained transaction files in compliance with company policies and industry regulations, ensuring easy access to all relevant documents.
Prepared and presented contracts and other legal documents to clients.
Boosted agent productivity by taking on administrative tasks, allowing them to focus on sales and relationship-building activities.
Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
Ensured compliance with industry regulations through diligent monitoring of transaction timelines and adherence to established policies.
Reviewed and executed confidential documents, contracts and disclosures.
Collaborated with escrow officers, title companies, inspectors, appraisers, attorneys, and other professionals to address any issues or discrepancies that arose during transactions.
Office Coordinator
McCrite Plaza Senior Living Community
09.2018 - 03.2020
Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Served as the first point of contact for residents outside of regular office hours on evenings and weekends.
Created and implemented secure filing systems for sensitive employee and client documents.
Updated reports, managed accounts, and generated reports for company database.
Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
Supported HR by completing new hire orientation, incident reports, and benefits paperwork on behalf of office employees.
Monitored front areas so that residents questions and concerns could be promptly addressed.
Managed compliance to keep organization operating within legal and regulatory guidelines with respect to elder health and safety.
Improved resident satisfaction by promptly responding to inquiries and resolving issues in a professional manner.
Collaborated closely with nursing staff to ensure all resident safety concerns are addressed promptly.
Performed daily check-ins with residents to ensure they feel secure, supported and their needs are met consistently.
Liaised with resident families and representatives to ensure their residents placement within the facility and care level is appropriate
Routinely addressed resident family and representative concerns ensuring their requests are appropriately and promptly addressed
Education
Associate of Arts -
Ozark Technical College
Springfield
05.2017
Skills
Attention to Detail
Adaptability and Flexibility
Problem-Solving
Analytical and Logical Thinking
Articulate and Persuasive
Client Communication
Teamwork and Collaboration
Process Improvement
Multitasking
Timeline
Real Estate Transaction Coordinator
Cates Auction & Realty Co.
09.2021 - Current
Office Coordinator
McCrite Plaza Senior Living Community
09.2018 - 03.2020
Associate of Arts -
Ozark Technical College
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