Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Websites
References
Timeline
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Nina Cooper

Chariton,IA

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Photographer

Nina's photography
Chariton, USA
08.2020 - Current
  • Take photos of families, horses, dogs, etc., part-time.
  • Editing
  • Set up lighting equipment and adjust camera settings to capture desired images.
  • Organize and store digital photographs, negatives, and prints in an orderly fashion.
  • Print photos, make digital copies of existing photos.
  • Edit photos using Adobe Photoshop and other software applications.
  • Create portfolios for clients to showcase work.
  • Consult with clients to understand their needs and preferences for a photo shoot.
  • Conduct interviews with subjects of a photoshoot to ensure comfort level during the session.
  • Photographed special events, parties, and portraits.
  • Explained price and package details to customers.
  • Booking appointments

Meat Processor

Milo Locker
Milo, USA
05.2020 - Current
  • Performed daily sanitation duties of meat processing equipment and facility according to health standards.
  • Trained new employees on proper use of machines, safety procedures and quality control techniques.
  • Inspected incoming raw material for quality and quantity accuracy prior to processing.
  • Assisted in the development of new recipes and products utilizing fresh meats.
  • Operated grinders, slicers, tenderizers, mixers, stuffers, cutters and other related machinery as needed.
  • Maintained accurate records of product inventory levels, production output and waste quantities.
  • Developed processes for efficient utilization of trim pieces from processed meats.
  • Monitored temperatures throughout the process to ensure food safety regulations were followed.
  • Ensured that all products met customer specifications before packaging and shipping out orders.
  • Cleaned work areas between production runs by removing any debris or residue from machines or floors using cleaning chemicals.
  • Labeled finished products correctly with expiration dates prior to packing them into boxes for shipment.
  • Recorded details such as lot numbers, weights, temperatures and other data points at specified intervals throughout the production cycle.
  • Provided technical support regarding equipment operation issues or troubleshooting problems encountered during production runs.
  • Helped in the office with computer things. Taking orders, typing up orders for customers. Entering data into the computer.

Dog Breeder

Nmn kennels
Chariton, USA
09.2009 - Current
  • Manage website for my dogs, clean kennels, vaccinate, deworm dogs, paperwork, follow AKC and state regulations.
  • Performed routine maintenance on equipment to ensure optimal performance.
  • Maintained cleanliness of work area and equipment in accordance with safety regulations.
  • Assisted in the selection of dogs for breeding purposes.
  • Organized and maintained records of all puppy litters and their parents.
  • Performed routine health checks on puppies, including vaccinations and deworming.
  • Monitored food intake, exercise levels, and overall health of puppies.
  • Provided guidance to owners on proper care for their new pet.
  • Handled incoming inquiries from potential buyers regarding available puppies.
  • Created marketing materials such as brochures, flyers, and advertisements to attract potential customers.
  • Facilitated communication between breeders, buyers, and other stakeholders involved in puppy sales.
  • Conducted follow-up visits after adoption placements had been made.

Order Selector

Hy-Vee, Inc.
Chariton, USA
11.2018 - 05.2020

Operated electric pallet jacks and forklifts to transport products between warehouse aisles.

  • Organized stock on shelves according to predetermined sequence.
  • Verified accuracy of orders prior to loading onto delivery trucks.
  • Checked inventory levels and restocked shelves as needed.
  • Confirmed shipments against purchase orders for correctness of items, quantity, and quality.
  • Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
  • Recorded item numbers and quantities picked on pick sheets or computer terminals.
  • Used RF scanner to pick items from bins and complete orders.

Customer Service/Sales Associate

Theisen's Home Farm Auto
Indianola, USA
06.2015 - 10.2017
  • Processed transactions using a point-of-sale system.
  • Built relationships with customers to encourage repeat business.
  • Organized stockroom shelves according to size, color or style.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Greeted customers and provided exceptional customer service.
  • Assisted customers with product selection, sizing and styling.
  • Provided accurate information about products, prices and services.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.
  • Computer inventory, ordering items, shipping customer orders.

Education

High school diploma -

Indianola High School
Indianola, IA
05.2007

Skills

  • Customer service
  • Computer skills
  • Animal Care
  • Pet Grooming
  • Pet Care
  • Kennel Experience
  • Dog Handling
  • Veterinary Technician Experience
  • Photography
  • Food Processing
  • Equine Experience
  • Food Preparation
  • Adobe Photoshop
  • Animal Handling
  • Adobe Lightroom
  • Pet Sitting
  • Animal Restraint
  • Sales
  • Order Picking
  • Cleaning Experience
  • Retail Sales
  • Microsoft Suite proficient
  • Equipment Preparation
  • Client Relations
  • Strong compositional skills
  • Excellent workflow management
  • Digital camera use
  • Branding management
  • Digital Photography
  • Adobe Creative Suite
  • Social Media
  • Customer Needs Assessment
  • Order Processing
  • Inventory Control
  • Product Sales
  • Payment Processing
  • Multi-tasking strength
  • Meeting deadlines
  • Problem-Solving
  • Inventory Tracking
  • Cash Register Operation
  • Reading comprehension skills
  • Invoice Processing
  • Calendar Management
  • Data Entry
  • Customer Service
  • File Maintenance
  • Scheduling

Certification

Driver's License

Additional Information

We live on a farm and have cattle. We do a lot of our own work on them. We also have horses and do a lot of our own work on them. Being a kennel owner for years and working very closely with our vet, I have learned a ton of things from her.

References

References available upon request.

Timeline

Photographer

Nina's photography
08.2020 - Current

Meat Processor

Milo Locker
05.2020 - Current

Order Selector

Hy-Vee, Inc.
11.2018 - 05.2020

Customer Service/Sales Associate

Theisen's Home Farm Auto
06.2015 - 10.2017

Dog Breeder

Nmn kennels
09.2009 - Current

High school diploma -

Indianola High School