Nina Curtiss
Weirsdale
Summary
Experienced professional educator with a strong background in fostering student development and effectively managing classroom dynamics. Recognized for seamless collaboration with colleagues and ability to adapt to changing needs. Expertise in lesson planning, classroom management, and engaging diverse student populations. Known for reliability, excellent communication skills, and a results-driven approach.
Overview
11
11
years of professional experience
Work History
Substitute Teacher
Lake County Public Schools
03.2024 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Collaborated with colleagues to develop interdisciplinary lesson plans, promoting a comprehensive understanding of the subject matter.
- Organized lesson plans using teaching software for long-term interim assignments.
- Promoted a growth mindset among students, encouraging perseverance in the face of challenging tasks or setbacks.
- Mentored struggling students one-on-one, resulting in significant improvements in their academic performance.
- Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.
- Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
- Provided support to special education students in inclusive classrooms, developing accommodations and modifications to meet their unique needs.
Balloon Vendor
Rubio Arts Corporation
04.2023 - 07.2023
- Answered questions and assisted customers with item selection and location.
- Met sales goals by offering excellent customer service.
- Strengthened vendor relationships by maintaining open communication and promptly addressing any concerns or issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assistant Account Manager
Real Property Management
01.2023 - 05.2023
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Anticipated clients' needs by staying in touch on regular basis.
- Built client relationships by acting as liaison between customer service and sales teams.
- Analyzed and reported on customer activity, business trends and areas of concern.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Effectively led seasoned team of partner managers and account coordinators.
- Mentored junior staff members, fostering a supportive team environment that encouraged professional growth.
- Provided exceptional customer service through regular communication with clients regarding their account status.
- Maintained accurate records of client interactions, ensuring all relevant information was easily accessible for future reference.
- Resolved complex billing issues, improving customer satisfaction levels while maintaining company revenue streams.
- Established strong rapport with new clients by conducting thorough needs assessments and offering tailored account solutions.
- Attended monthly sales meetings and quarterly sales trainings.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
Dispensary Technician
Trulieve
04.2022 - 12.2022
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained a clean and organized dispensary environment, prioritizing safety and accessibility for all patients.
- Assisted patients with product selection, ensuring optimal therapeutic benefits and proper dosing guidelines.
- Ensured regulatory compliance by adhering to state laws, company policies, and industry best practices for dispensary management.
- Enhanced customer satisfaction by providing personalized consultations and product education.
- Streamlined dispensary operations by efficiently managing inventory and maintaining accurate record-keeping systems.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Educated patients on the safe consumption of cannabis products while addressing potential side effects or contraindications.
Shift Manager
Pizza Hut
01.2020 - 10.2021
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Excelled in every store position and regularly backed up front-line staff.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Tracked receipts, employee hours, and inventory movements.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Ensured strict adherence to safety guidelines, reducing workplace accidents and incidents significantly over time.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Approved regular payroll submissions for employees.
- Supervised guests at front counter, answering questions regarding products.
Assistant Manager
Mission Taco, Inc.
08.2018 - 10.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Collaborated with the management team to develop strategic plans for business growth and improvement.
Counselor
After School Programs Inc.
08.2014 - 12.2014
- Supported the emotional well-being of students by providing a listening ear, guidance, and encouragement during challenging situations.
- Developed strong relationships with students, fostering trust and open communication within the before and after school care setting.
- Enhanced student safety by consistently supervising before and after school activities and ensuring adherence to established rules.
- Provided first aid and emergency response as required, prioritizing student health and safety at all times.
- Fostered a positive environment for students, effectively addressing any behavioral issues that arose during before and after school care.
- Promoted physical fitness among students through engaging outdoor games, sports activities.
- Contributed to a clean and organized environment by maintaining facility cleanliness, setting up activity areas, and storing supplies properly.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH05-2029
Seminole State College
Sanford, FL05-2016
High School Diploma -
Wekiva High School
Apopka, FL05.2014
Skills
- Classroom management
- Adaptable
- Relationship building and management
- Student engagement
- Positive reinforcement
- Behavior management
- Group and individual instruction
- Verbal and written communication
- Activity planning
- Parent-teacher communication
- Safety awareness
- Problem-solving
Timeline
Substitute Teacher
Lake County Public Schools
03.2024 - Current
Balloon Vendor
Rubio Arts Corporation
04.2023 - 07.2023
Assistant Account Manager
Real Property Management
01.2023 - 05.2023
Dispensary Technician
Trulieve
04.2022 - 12.2022
Shift Manager
Pizza Hut
01.2020 - 10.2021
Assistant Manager
Mission Taco, Inc.
08.2018 - 10.2019
Counselor
After School Programs Inc.
08.2014 - 12.2014
High School Diploma -
Wekiva High School
Bachelor of Arts - Psychology
Southern New Hampshire University
Seminole State College
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