Dynamic Guest Experience Specialist with a proven track record at Signature Aviation, excelling in customer service and flight operations. Adept at multitasking and fostering brand loyalty through personalized support. Recognized for enhancing guest satisfaction and maintaining a welcoming environment, ensuring memorable experiences for all clients.
Maintained friendly relationships with tenants, delivering excellent customer service. Created a welcoming environment for new guests, forming professional relationships to build a unique experience. Proactively communicate with outside vendors to ensure that different services arrive on time and exceed guest expectations. Have basic aircraft knowledge to receive service requests and communicate with the line technicians. Managed the cleanliness of lobby furniture and item restock.
Ensured workplace safety, processed transactions, assisted customers, maintained the driving range, answered phone inquiries, and served alcohol.
Greeted incoming customers and provided reliable, friendly customer service. Practiced safe, sanitary food handling to provide quality. Explained menu items and suggested appropriate options for food allergy concerns. Set the dining room to promote a welcoming environment and an exceptional dining experience. Area management, cleanliness, and organization. Provided alcohol service.