Summary
Overview
Work History
Skills
Timeline
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Nina De La Cruz

Nina De La Cruz

Red Lake Falls,Minnesota

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills and applying them effectively. Proactive attitude. Driven by a passion for continuous learning and successfully navigating change.

Overview

5
5
years of professional experience

Work History

Senior Pack Exceptions

Digi-Key
Thief River Falls, MN
08.2023 - Current
  • Reviewed customer orders to identify and process exceptions.
  • Investigated discrepancies between WMS and ERP.
  • Provided guidance to other team members on processing exceptions.
  • Coordinated with other departments to ensure that all customer requirements are met in a timely manner.
  • Maintained, and updated exception reports for management review.
  • Served as the point of contact for customer service and Control Room regarding order exceptions and inquiries.
  • Checked orders for required documents and proper barcoding.
  • Weighed items, generate ship labels, and verified information against invoices to ensure accuracy.
  • Assembled boxes for shipment.
  • Inspected products for defects prior to packaging them for shipment.
  • Utilized RF scanners to accurately record product movement into and out of the warehouse.
  • Collaborated with team members to complete tasks efficiently within specified deadlines.
  • Assist in other areas when needed.

Inventory Controller

Digi-Key
Thief River Falls, Minnesota
03.2023 - 08.2023
  • Maintained accurate inventory records and documents.
  • Monitored stock levels, identified potential stock shortages.
  • Conducted regular physical counts of inventory and reconciled with computer generated reports.
  • Identified discrepancies between physical count and computer records; investigated causes and resolved issues.
  • Performed daily cycle counts of selected inventories to verify accuracy of system data versus actual quantities on hand.
  • Investigated root causes of discrepancies between physical count results and system data.
  • Entered information into system to update inventory reports.
  • Participated in physical inventory counts to keep information accurate and current.
  • Performed scheduled inventory counts and supply audits.
  • Performed inventory cycle counting and identified discrepancies.
  • assisted in other Departments as needed.

Pick Associate

Digi-Key
Thief River Falls, Minnesota
07.2020 - 03.2023
  • Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
  • Verified accuracy of picked items by comparing them against pick list.
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Stocked shelves with incoming merchandise as needed.
  • Organized stock on shelves in an orderly fashion for efficient retrieval.
  • Utilized Ipick scanners to track inventory movements throughout the facility.
  • Reported any damaged products to supervisor immediately upon discovery.
  • Pre-packed packages securely with bubble wrap, tape and labels.
  • Checked expiration dates on perishable items prior to packing them for shipment.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Trained new employees regarding warehouse procedures and standards.

Floor Manager/Server

Crooked Pint
Grand Forks, ND
11.2019 - 07.2020
  • Ensured that all staff members adhered to safety guidelines and regulations.
  • Maintained a safe, clean and organized floor environment.
  • Assigned tasks to team members in accordance with their skillset.
  • Monitored inventory levels, restocked shelves as needed, and reported any discrepancies to management.
  • Conducted regular audits of store operations to ensure compliance with company standards.
  • Resolved customer complaints or escalated them as necessary for further resolution.
  • Created daily work schedules for staff members according to the needs of the business.
  • Reviewed employee time sheets for accuracy and submitted payroll information on a weekly basis.
  • Implemented cost-saving measures such as reducing labor costs without sacrificing quality of service.
  • Promoted teamwork among team members by encouraging collaboration on projects or initiatives.
  • Responded promptly to inquiries from customers via phone calls, emails, or face-to-face interactions.
  • Managed store opening and closing procedures to optimize store readiness and maintain strict financial controls.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Stayed up-to-date on extensive company products and services.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Delegated work to staff, setting priorities and goals.

Skills

  • Accuracy and Precision
  • Document Review
  • Software Applications
  • Excellent Communication
  • Problem-solving abilities
  • Attention to Detail
  • Critical Thinking
  • Interpersonal Skills
  • Decision-Making
  • Multitasking
  • Active Listening
  • Written Communication
  • Cross-trained in pick and pack
  • Extensive knowledge of MSL, Static Sensitive and Digi-reels
  • PIV trained
  • Current MRT
  • CPR & First Aid Certified

Timeline

Senior Pack Exceptions

Digi-Key
08.2023 - Current

Inventory Controller

Digi-Key
03.2023 - 08.2023

Pick Associate

Digi-Key
07.2020 - 03.2023

Floor Manager/Server

Crooked Pint
11.2019 - 07.2020

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Nina De La Cruz