Dedicated and results-driven Program Manager with expertise in program management, client relations, and business development. Proven track record of enhancing operational efficiency and driving project success in diverse federal agencies. Seeking a challenging position to leverage skills and experience in program management and business development.
Overview
8
8
years of professional experience
Work History
Program Specialist
Axle Informatics
01.2023 - Current
Worked alongside other professionals to outline and implement program plans and objectives.
Established goals and created action plans to achieve goals.
Interviewed and recommended team members for hire.
Coordinated communication among associations, allies, stakeholders and members to foster sales and connections between departments.
Determined customer needs and developed program initiatives according to preferences.
Monitored employee work and developed improvement plans.
Developed and deepened productive community relationships to assist with defining requirements, executing plans and strengthening leadership.
Evaluated program operations, successes and deficiencies to identify concerns and recommend strategies to enhance processes and elevate results.
Developed and maintained relationships with external partners to facilitate program operations.
Provided technical support to staff with necessary resources to carry out duties successfully.
Provided ongoing direction and leadership for program operations.
Collaborated with other program coordinators to achieve consistency in program objectives and services.
Kept program-related data accurate, up-to-date and easily accessible for accessibility.
Developed and maintained relationships with community organizations and agencies.
Assisted in conducting needs assessments to identify key areas of service needs.
Responsible for administrative oversight for 70+ employees
Developed automated database platform to reduce management errors and increase productivity and efficiency by 50%
Associate Program Manager
Axle Informatics
05.2022 - 12.2022
Proactively engaged with employees and Government clients, ensuring seamless communication and understanding of project objectives.
Provided expert programmatic support for on and off-site staff across diverse federal agencies.
Acted as primary point of contact for onsite and offsite employees, consistently developing and implementing procedures to enhance operational efficiency.
Skillfully conveyed client's goals and objectives through clear and concise oral and written communications.
Prepared and mentor prospective employees for impactful oral presentations and adeptly lead and facilitate meetings.
Contributed extensively to management and development of program activities, bridging administrative matters between onsite and offsite teams.
Effectively communicated program changes, policies, and procedures to internal and external stakeholders through persuasive oral and written communication.
Developed and maintain comprehensive program and technical documentation to ensure smooth operations.
Cultivated and nurture collaborative relationships with diverse staff members, stakeholders, and customers, bolstering project success.
Played pivotal role in supporting and/or managing all phases of proposal development, including analyzing solicitation requirements, interviewing technical subject matter experts, and contributing to the creation of technical content.
Contributed to the development of management, past performance, and staffing content for proposals.
Leveraged expertise in identifying and nurturing client relationships and new business opportunities.
Identified and crafted compelling responses to requests for proposals, contracts, and technical documents for both new and existing projects.
Actively participated in regular creative brainstorming sessions, fostering innovative solutions and ideas to drive business growth.
Managed 3 NIH task orders including ongoing program management activities as well as end of task order transition and close out reporting
Specialist - Infectious Diseases
Association Of Public Health Laboratories
05.2020 - 05.2022
Managed activities and projects associated with APHL’s vector-borne diseases nation-wide response
Lead monthly national calls with public health laboratory members and CDC partners to discuss arboviral disease outbreaks and ongoing response
Coordinated with public health laboratories and regulatory agencies to develop diagnostic testing guidance for vector-borne diseases
Developed and lead laboratory 2 trainings for public health professionals specifically on arbovirus testing methods
Monitored regulatory actions and develop appropriate methods to disseminate updated guidance and best practices to all partners
Collaborated with CDC partners to coordinate procurement and distribution of updated proficiency testing panels for seasonal vector borne disease diagnostic tests
Drafted and prepared documents, reports and correspondences
Assisted in preparing annual cooperative agreement funding proposals
Project Coordinator
Columbia University
07.2019 - 05.2020
Built comprehensive systems to ensure that research projects are compliant with university grant policies
Closely worked with multiple governmental and non governmental organizations, such as CDC, WHO, USF+W, USDA, and Gates Foundation, to develop protocols for appropriate handling of biological samples
Assisted with editing of 2 journal publications in Nature
Analyzed preliminary data from encephalitis outbreak affecting 500 children in Gorakhpur, India and presented data to members of Gates Foundation; this presentation contributed to successful granting of funding for this project
Collaborated with Principal Investigators in development of IRB protocols for 5 research studies involving chronic fatigue syndrome, autism, as well as pathogen discovery
Developed protocols and organized processes and systems to track over 10,000 in-house biological samples
Project Coordinator
Columbia University, Mailman School Of Public Health
08.2017 - 06.2018
Built comprehensive systems to ensure that research projects are compliant with university grant policies
Closely worked with multiple governmental and non governmental organizations, such as CDC, WHO, USF+W, USDA, and Gates Foundation, to develop protocols for appropriate handling of biological samples
Collaborated with Principal Investigators in development of IRB protocols for 5 research studies involving chronic fatigue syndrome, autism, as well as pathogen discovery
Developed protocols and organized processes and systems to track over 10,000 biological samples within center’s freezers
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Kept projects on schedule by managing deadlines and adjusting workflows.
Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Maintained database and spreadsheets with accurate inventory and status.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Prepared meeting agendas and minutes for distribution and record keeping.
Assisted with onboarding newly hired staff members and coached on task prioritization.
Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
Wrote technical narratives to document processes and design changes.
Maintained open communication by presenting regular updates on project status to customers.
Research Scientist
Columbia University, Mailman School Of Public Health
07.2016 - 08.2017
Conducted over 20 Luminex assays to quantify cytokine levels for autism and chronic fatigue syndrome related studies
Performed RNA extraction and genome sequencing for Crimean Congo Hemorrhagic Fever Virus and Ebola Virus studies
Generated data models and performed analysis to produce reports outlining results.
Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
Streamlined research processes to meet tight deadlines for multiple projects.
Recognized abnormal test results and devised corrective actions to retain accurate and valid results.
Completed testing projects by deadline and under budget for company-wide initiatives.
Detailed study findings and updated research upon new discoveries.
Learned new laboratory techniques and applied expertise in carrying out enhanced experiments under supervision of senior lab members.
Junior Research Scientist
Barnard College, Columbia University
05.2015 - 05.2016
Developed and carried out studies examining the effects of aging in Unfolded Protein Response (UPR) activity in Honey Bees
Presented findings from study in Barnard Summer Research Institute symposium. Publication of study is currently pending
Documented and reported test results after making graphical solutions and representations.
Generated data models and performed analysis to produce reports outlining results.
Wrote research papers, reports, reviews, and summaries regarding Unfolded Protein Response activity in Apis mellifera
Education
Master of Public Health - Infectious Diseases, Vaccinology, Epidemiology
Johns Hopkins University
Baltimore
06.2019
Bachelor of Arts - Physiology And Organismal Biology
Barnard College
New York, NY
05.2016
Skills
Time Management
Budgeting and Resource Management
Program Leadership
Interpersonal Skills
Project Deadlines
Performance Monitoring
Recruitment and Hiring
Organizational Performance
Program Management
Business Development
Project Recruiting
Multi-Operations Management
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Spanish
Full Professional
Marathi
Native or Bilingual
Timeline
Program Specialist
Axle Informatics
01.2023 - Current
Associate Program Manager
Axle Informatics
05.2022 - 12.2022
Specialist - Infectious Diseases
Association Of Public Health Laboratories
05.2020 - 05.2022
Project Coordinator
Columbia University
07.2019 - 05.2020
Project Coordinator
Columbia University, Mailman School Of Public Health
08.2017 - 06.2018
Research Scientist
Columbia University, Mailman School Of Public Health
07.2016 - 08.2017
Junior Research Scientist
Barnard College, Columbia University
05.2015 - 05.2016
Master of Public Health - Infectious Diseases, Vaccinology, Epidemiology
Johns Hopkins University
Bachelor of Arts - Physiology And Organismal Biology
Clinical Research Operations and Quality Management support at Axle InformaticsClinical Research Operations and Quality Management support at Axle Informatics
SCIENTIFIC PROGRAM MANAGER - in the Office of the CEO (OCEO) at Axle Informatics, National Institutes of HealthSCIENTIFIC PROGRAM MANAGER - in the Office of the CEO (OCEO) at Axle Informatics, National Institutes of Health