Seasoned Sales Representative knowledgeable about selling in B2C environments. Leverages exceptional customer relations experience to win new customers. Skilled at demonstrating products and closing sales with tenacious and driven approach. Talented networker with expertise in cold calling, strategic planning and task prioritization focused on maximizing efficiency and sales success. Best described as an intuitive student in the marketing field and can be a very malleable asset to a team looking for people who want to continue to learn.
Hi, I’m
Nina Duran
Sales and Marketing
Jacksonville,FL
Summary
Overview
7
years of professional experience
Work History
North Italia Restaurant
Server
10.2022 - 05.2023
Job overview
- Previously worked with this company summer of 2021.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Vivint Home Security And Automation
Sales Representative
05.2022 - 08.2022
Job overview
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Developed and delivered engaging sales presentations to convey product benefits.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Built relationships with customers and community to promote long term business growth.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Pushed sales revenue of $73.5k over the 2022 summer internship with Vivint in Jacksonville, FL.
Paesanos Restaurant
Server
08.2021 - 05.2022
Job overview
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Cultivated warm relationships with regular customers.
- Offered marketing materials to help produce traction within this location.
- Managed up to twelve tables at a time including large parties of 15+ people.
Jang Goon Sushi And Korean BBQ
Server
09.2019 - 06.2021
Job overview
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Created marketing material for this restaurant to enhance community outreach.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained long lasting relationships with customers and staff among this family owned restaurant.
- Learned sushi and korean cuisine preparations.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Supported the needs of 50+ customers in-store and through the phone regarding take out orders.
Raley's Supermarket: Belair
Front End Clerk
02.2020 - 03.2021
Job overview
- Accepted payments, returned change and issued receipts.
- Kept front end areas clean and organized for professional appeal to customers.
- Maintained current understanding of promotional ads and seasonal offerings.
- Managed customer concerns and responded to questions concerning products
- Created floral bouquets and attended to front of store decor to boost aesthetic appeal and sales.
- Shopped personalized orders for surrounding community and delivered mass product revenue of 25-32 orders daily during COVID for pick up convenience.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
Desert Breeze Aquatics
Manager
04.2018 - 09.2019
Job overview
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Conducted monthly inventories of raw materials and components on work floor.
- Recorded inventory sales into organization's weekly income report.
- Organized social events utilizing flyers and online media to encourage community outreach during the summer.
- Oversee programming and lesson plans to increaser safety in, on and around the water.
- Taught water aerobics at the senior center and kids swimming lessons, ages ranging 6 months-10 year olds.
- Accounted daily revenue bank reports and deposit drops with Loomis.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Prepared and recommended long-range plans for development of department personnel.
- Received my First Aide/CPR/AED license along with my Swimming Instructors permit.
- Was awarded manager of the month two months in a row before parting ways to pursue my college career.
- Frequently covered shifts in order to promote a full staff and safety protocols.
Education
Cosumnes River CollegeSacramento, CA
Associate of Science from Business Marketing
07.2023
University Overview
- 3.5 GPA
- Professional Development: Internship in Florida summer of 2022, as a commission based sales representative for Vivint Smarthome Automation and Security.
- Studied and continued online courses since 2020 during COVID.
- A transcript will be available at the end of my term for my degree come July 2023.
Spring Valley High SchoolLas Vegas, NV
High School Diploma
05.2018
University Overview
- Honor Classes along with enrollments in the studies of Marine Biology, Painting, Anatomy and Physiology.
- Awarded Varsity lettering my freshman, junior, and senior year for sports.
- Extracurricular Activities: Cheerleading, Culinary, Dance and Flag Football.
- Volunteered running banquets at my school for Culinary and in-school restaurants after hours.
Skills
- Process Payments
- Special Dietary Requirements
- Train Employees
- Guest Relations Management
- Quality Control
- Sales Techniques
- Market Research
- Problem-Solving Strengths
- Persuasive Negotiations
- Interpersonal Communication Skills
- Fire Safety Regulations
- Sales and Marketing
- Business Planning
I enjoy cooking at home, painting, singing, traveling and movies/television shows.
I enjoy cooking at home, painting, singing, traveling and movies/television shows.
I have taken three years of culinary to learn a basic staple of home economics and thoroughly enjoy it more than anything. I love painting in free time and can draw just about anything I see. I love to jam out to my favorite songs and belt them at the top of my lungs to encourage a positive outlook on my day. I love traveling to new cities and seeing what is out there. During my time at my summer internship this past summer of 2022 I drove across country from California to Florida to pursue my career goals. As much as I love seeing the world I also enjoy binge watching some of my favorite shows and movies at home while I remained focused on my education.
Availability
See my work availability
Not Available
Available
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Quote
If you really look closely, most overnight successes took a long time.
Timeline
Server
North Italia Restaurant
10.2022 - 05.2023
Sales Representative
Vivint Home Security And Automation
05.2022 - 08.2022
Server
Paesanos Restaurant
08.2021 - 05.2022
Front End Clerk
Raley's Supermarket: Belair
02.2020 - 03.2021
Server
Jang Goon Sushi And Korean BBQ
09.2019 - 06.2021
Manager
Desert Breeze Aquatics
04.2018 - 09.2019
Cosumnes River College
Associate of Science from Business Marketing
Spring Valley High School
High School Diploma
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