Summary
Overview
Work History
Education
Skills
Timeline
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Nina Einbeck

Escondido,CA

Summary

Professional hospitality worker with strong standards and results-driven mindset. Proven track record in maintaining cleanliness, organization, and safety in various settings. Known for effective team collaboration, reliability, and adaptability to changing needs. Skilled in deep cleaning, inventory management, and customer service, with focus on delivering exceptional results.

Overview

31
31
years of professional experience

Work History

Housekeeper

Mia Barron
02.2019 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
  • Changed bed linens and collected soiled linens for cleaning.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.
  • Washed and put away kitchen dishes, utensils and glassware.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Sorted, laundered and put away various laundry items.
  • Polished fixtures to achieve professional shine and appearance.
  • Ran special errands, including retrieving dry cleaning and making requested purchases.

Package Handler

FedEx
02.2018 - 03.2019
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Managed warehouse operations and verified proper shipment procedures.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Helped train new employees in safe practices and warehouse procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Maintained clean, orderly work environment free of hazards.
  • Supported peak season demands by volunteering for extra shifts, ensuring no delays in package processing.
  • Boosted team performance with consistent punctuality, maintaining a strong attendance record throughout employment tenure.
  • Followed verbal and written instructions to properly move and ship products.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Assembled, sealed, and loaded packages into correct trucks.

Cashier

Vons
07.2017 - 02.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Secretary

Law Office Of Ramona Rae Hallam
04.2001 - 05.2017
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
  • Entered data into system and updated customer contacts with information to keep records current.
  • Maintained electronic filing systems and categorized documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
  • Managed executive calendars, scheduling appointments and meetings to optimize time management.
  • Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed sensitive and confidential information with discretion, upholding integrity of executive communications.

Cashier

Joan Bodins Fashions
06.1994 - 03.2001
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Counted money in drawers at beginning and end of each shift.
  • Monitored inventory at checkout, ensuring high-demand items were always in stock.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Processed refunds and exchanges in accordance with company policy.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Set up new sales displays each week with fresh merchandise.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments and issue receipts.

Education

GED -

Grossmont College
El Cajon, CA
03-2015

Skills

  • Teamwork
  • Housekeeping
  • Customer service-focused
  • Professional and courteous
  • Multitasking and prioritizing
  • Hardworking

Timeline

Housekeeper

Mia Barron
02.2019 - Current

Package Handler

FedEx
02.2018 - 03.2019

Cashier

Vons
07.2017 - 02.2018

Secretary

Law Office Of Ramona Rae Hallam
04.2001 - 05.2017

Cashier

Joan Bodins Fashions
06.1994 - 03.2001

GED -

Grossmont College

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