Nina Encarnacion
Lawrence Township,New Jersey
Summary
Dynamic and dedicated professional with experience as a Lifeguard at SeaWorld Parks & Resorts, demonstrating exceptional public safety and communication skills. Proven ability to enforce regulations and prevent injuries, while maintaining a positive guest experience. Certified in CPR/AED, with a strong background in teamwork and effective crowd management.
Overview
1
1
year of professional experience
Work History
Concession Stand Volunteer
HTRSA
Allentown, NJ
- Assisted in maintaining financial records by accurately recording sales
- Assisted in maintaining financial records by accurately recording sales transactions.
- Effectively communicated with kitchen staff to relay custom order requests or dietary restrictions from customers.
- Managed cash register and provided accurate change, maintaining excellent customer service.
- Prepared and served a variety of fast food items to customers, ensuring high-quality standards.
- Collaborated with team members to efficiently manage peak hours, minimizing customer wait times.
- Engaged each guest warmly and with friendly demeanor to build positive relationships quickly.
- Filled soft drinks, brewed coffee and prepared tea for customers.
Swim Instructor
Five Star Swim School
Princeton, NJ
07.2025 - 08.2025
- Instructed swimming lessons for various age groups, ensuring safety and skill development.
- Developed personalized lesson plans to enhance individual learning experiences.
- Monitored student progress, providing constructive feedback to improve performance.
- Collaborated with team members to create a positive and engaging learning environment.
- Implemented safety protocols during lessons to prevent accidents and injuries.
- Conducted assessments to evaluate students' swimming abilities and readiness for advancement.
- Trained new instructors on teaching techniques and best practices in swim instruction.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Lifeguard
SeaWorld Parks & Resorts
Langhorne, PA
06.2024 - 08.2024
- Assisted in emergency response with CPR, AED and emergency management techniques.
- Communicated potentially dangerous conditions to swimmers and increased monitoring in high-risk situations.
- Safeguarded swimmers and visitors with strict enforcement of policies and regulations.
- Maintained required certifications in CPR and basic first aid.
- Facilitated smooth operation of recreational facilities by managing crowd control measures effectively.
- Provided exceptional customer service by addressing concerns and ensuring a positive experience for all guests.
- Inspected recreational equipment for damage or wear and reported needs for repair or replacement.
- Inspected water-safety equipment, verifying readiness for potential emergency use.
Education
High School -
Notre Dame High School
Lawrenceville, NJ06-2026
Skills
- Teamwork and collaboration
- Communication skills
- Organizational skills
- Listening skills
- Payment processing
- Problem-solving abilities
- Multitasking Abilities
- Professionalism
- Attention to detail
- Critical thinking
- Schedule flexibility
- Team player
- Cash register operations
- Order accuracy
- Hygiene practices
Languages
Spanish, Native
French, Bilingual or Proficient (C2)
Community Service & Volunteer Work
Concession Stand Volunteer and Cashier. As a cashier, I developed valuable skills in customer service, communication, and attention to detail. I learned how to handle transactions efficiently, resolve issues calmly, and create a welcoming environment for customers. This experience sharpened my ability to multitask, manage time effectively during busy hours, and collaborate with team members to keep operations running smoothly. These skills directly support my success in any cashier role where accuracy, professionalism, and a positive attitude are essential.
Timeline
Swim Instructor
Five Star Swim School
07.2025 - 08.2025
Lifeguard
SeaWorld Parks & Resorts
06.2024 - 08.2024
Concession Stand Volunteer
HTRSA
High School -
Notre Dame High School