Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nina Erwin

OLYMPIA,WA

Summary

Compassionate and detail-oriented Training CNA at Brookdale Assisted Living, skilled in patient care and vital signs monitoring. Enhanced patient satisfaction through effective communication and individualized care, while maintaining HIPAA compliance. Proven ability to adapt quickly and resolve conflicts, ensuring a safe and supportive environment for patients. Also I bend over backwards for whom ever my employers are no matter what the job is I geter done.

Overview

2026
2026
years of professional experience

Work History

Training CNA

Brookdale Assisted Living
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.

Server

Dennys Restaurant
  • Contributed to sales growth through upselling promotional items and meal deals.
  • Improved order accuracy rates through careful attention to detail when inputting orders into the system.
  • Reduced employee turnover rates through effective training techniques for new crew members.
  • Adhered to strict hygiene standards, reducing the risk of foodborne illnesses and maintaining a safe dining environment.
  • Promoted team cohesion by fostering open communication among crew members during shifts.
  • Effectively managed high-stress situations while maintaining a calm demeanor and professional attitude.
  • Completed daily opening and closing procedures, ensuring store readiness for optimal operation.
  • Prepared food items according to company guidelines, ensuring consistent product quality.
  • Assisted in reducing wait times by effectively managing the register during peak hours.
  • Efficiently handled multiple orders, resulting in shorter lines and happier customers.
  • Collaborated with team members to ensure smooth operations and high-quality service.
  • Maintained a clean working environment for improved efficiency and safety standards.
  • Handled customer complaints professionally, resolving issues promptly while maintaining rapport.
  • Increased repeat business by providing exceptional customer service experiences.
  • Demonstrated strong multitasking abilities by balancing food preparation tasks with customer-facing duties.
  • Implemented time-saving strategies that led to faster service without sacrificing quality.
  • Enhanced customer satisfaction by delivering prompt and accurate order fulfillment.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Assisted other team members to achieve goals.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Operated cash register to ring up final bill and process various forms of payment.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.

Garden Haven Essentials

Self Employed Web
09.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.

Crew Person

Mcdonalds, PDI FOODS
10.2023 - Current

Sanitation & Cleaning Tech

PSP, Herritage Meats
07.2015 - 05.2023
  • Collaborated with team members to complete large-scale cleaning projects within tight deadlines.
  • Safeguarded property integrity by careful handling of client belongings during the cleaning process.
  • Adhered to safety guidelines when using hazardous materials, ensuring a secure work environment for all staff members.
  • Swept floors, removed debris and returned equipment to proper areas at end of each shift.
  • Assisted in training new team members on company protocols and best practices for exceptional service delivery.
  • Performed deep-cleaning tasks for optimal sanitation levels in high-traffic areas.
  • Provided excellent service by addressing client concerns promptly and professionally.
  • Increased efficiency with proper usage of industrial cleaning equipment and chemicals.
  • Worked alongside other cleaners to complete jobs in corporate office buildings.
  • Emptied trashcans and transported waste to collection areas.
  • Supported facility maintenance by reporting any damage or necessary repairs to management promptly.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Provided assistance to other staff members with cleaning of difficult areas.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Used power scrubbing and waxing machines to scrub and polish floors.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Supervised supplies in inventory and submitted reorder requests.
  • I also worked along side with USDA closely every day.

Crew Leader,Car Hop

Sonic Drive Inn,cottonwood Az
09.1996 - 1999
  • Trained employees in time management and proper ways to complete job duties.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
  • Monitored team members to verify work quality and address concerns.
  • Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
  • Instructed crew members in safe work practices and methods to reduce work-related injuries.
  • Boosted customer satisfaction by ensuring that all crew members provided high-quality service in line with company standards.
  • Communicated effectively with upper management, team members, and customers to keep everyone informed.
  • Developed a strong sense of teamwork among crew members through regular communication and team building activities.
  • Discussed daily work requirements with crew and assigned skills-based tasks to enable completion of work.
  • Motivated team members by setting high expectations, recognizing achievements, and providing ongoing encouragement throughout challenging projects.
  • Enhanced team productivity by implementing efficient work processes and providing clear guidance for crew members.
  • Established positive relationships with customers and colleagues through high standards of customer service.

Education

GED - Computer Basics

Mingus High School
Cottonwood, AZ
06.2013

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Maintaining confidentiality
  • Dressing assistance
  • Basic life support
  • Feeding assistance
  • HIPAA compliance
  • Attention to detail
  • Bathing assistance
  • Problem-solving
  • Wound care
  • Multitasking and organization
  • Critical thinking
  • Flexibility and adaptability
  • Conflict resolution
  • Patient advocacy
  • Lifting and transferring
  • Patient hygiene assistance
  • Toileting assistance
  • Infection control practices
  • Medication assistance
  • Recording vital signs

Timeline

Garden Haven Essentials

Self Employed Web
09.2024 - Current

Crew Person

Mcdonalds, PDI FOODS
10.2023 - Current

Sanitation & Cleaning Tech

PSP, Herritage Meats
07.2015 - 05.2023

Crew Leader,Car Hop

Sonic Drive Inn,cottonwood Az
09.1996 - 1999

Training CNA

Brookdale Assisted Living

Server

Dennys Restaurant

GED - Computer Basics

Mingus High School

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Nina Erwin