Nina Falco
Normal,IL
Summary
Professional demeanor with a passionate foundation for organization, customer service, and time management. I excel in executing diverse activities that promote personal growth and team spirit. Recognized for my reliability, creativity, and adaptability in dynamic settings, I strive to foster a supportive and fun atmosphere. My strong skills in collaboration, conflict resolution, and communication make me a valuable addition to any team.
Overview
3
3
years of professional experience
Work History
Camp Counselor/Active Kids/Days Off Club
Carol Stream Park District
05.2024 - Current
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Event Server
Sweet Baby Ray's Catering
06.2022 - Current
- Maintained customer satisfaction with friendly, courteous service to create memorable moments for guests.
- Exhibited strong multitasking abilities by managing multiple guest requests simultaneously without sacrificing quality or attention to detail.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained a professional appearance and demeanor at all times, reflecting positively on the event venue and company as a whole.
Janitorial Assistant
C + N Side Jobs
08.2021 - Current
- Supported team members in completing large-scale cleaning projects, such as Window Washing, Gutter Cleaning, Painting, etc. on time.
- Provided exceptional customer service to all facility visitors by promptly addressing their needs or directing them to the appropriate staff member for assistance.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strong attention to detail while completing assignments.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Education
Bachelor of Science - Theatre Teacher Education & Acting, English Minor
Illinois State University
Normal, IL12-2027
Skills
- Problem-solving
- Time management
- Organization skills
- Effective verbal and written communication
- Creative and energetic
- Customer service
- Team leadership
- Telephone skills
- Data entry
- Professional demeanor
Timeline
Camp Counselor/Active Kids/Days Off Club
Carol Stream Park District
05.2024 - Current
Event Server
Sweet Baby Ray's Catering
06.2022 - Current
Janitorial Assistant
C + N Side Jobs
08.2021 - Current
Bachelor of Science - Theatre Teacher Education & Acting, English Minor
Illinois State University
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