Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nina F Goodwin

Summary

  • Hardworking, skilled manager, and team builder looking to obtain a position that will allow me to contribute over 20 years customer service and grow in an administrative support position.
  • Dependable, hardworking and honest Quickly Able to communicate effectively and efficiently. Excelled
  • SKINIS Experienced in great customer experiences and client services.

Experienced with financial analysis and reporting, ensuring accuracy and compliance. Utilizes knowledge of accounting software and financial regulations to streamline processes. Strong understanding of financial data analysis, budgeting, and tax preparation.

Overview

19
19
years of professional experience

Work History

Accountant II

Dept Of Family Protective Services
07.2022 - Current
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Collaborated with team members, sharing best practices for handling challenging situations effectively.

Front End Manager

Lowe's Home Improvement Center
02.2017 - Current
  • Scheduled all cashier's work schedule on a weekly basis
  • Trained new hire employees on the various types of credit offered by the store
  • Assisted cashiers in always maintaining a fully stocked register
  • Schedule cashiers for cross training throughout the store
  • Maintain social perceptiveness to help solve employee and customer concerns and complaints
  • Operations and making sure financials are in place and paid for

Install Sales Coordinator

Lowe's Home Improvement Center
09.2014 - 02.2017
  • Correspond with installation representative and customers on any problems that may arise with the product
  • Train personnel on the logistics of the installation program and the correct documents to use
  • Worked with a variety of vendors to obtain credit for the customer on various products and services
  • Schedule appointments and provide estimates for home exterior products to be shown at the customer's home
  • Demonstrated great customer service and mentorship to employees and customers
  • Established a relationship with regular customers and made them loyal customers

Install Sales Manager

Lowe's Home Improvement Center
08.2013 - 09.2014
  • Schedule appointments for home exterior products to be shown at the customer's home
  • Visit the customer's home during and after the installation process to assure the customer's needs have been met
  • Trained additional personnel on the logistics of the installation program and the correct documents to use
  • Worked with a variety of vendors to obtain credit for the customer on various products and services

Retail Associate

Lowe's Home Improvement Center
01.2011 - 02.2012
  • Operate cash register to sell products to customers to include accepting various forms of payment
  • Stocked shelves with inventory
  • Provided great customer service and mentorship to customers
  • File specialty orders
  • Ensure that the checkout area was clean

Customer Service Department Manager

Walmart Super Center
07.2009 - 01.2011
  • Complete a weekly schedule for all cashiers
  • Train all new employees
  • Assist cashiers in always maintaining a fully stocked register
  • Provided cashiers with assistance when needed
  • Provide customer service to customers and help resolve any complaints
  • Schedule cashiers with training courses as needed

Inventory Control Systems Specialist

Walmart Super Center
03.2006 - 07.2009
  • Perform audits on all inventory
  • Keep a record of all incoming products
  • Stay in contact with supply chains to ensure that the product is in route to the store
  • Report creators and supply tractors
  • Maintain count of inventory

Education

High School Diploma -

Copperas Cove High School
Copperas Cove, TX
05.2002

Skills

  • Management
  • Office Skills
  • Typing 30wpm
  • Outlook
  • Graphic and Drawing Software
  • Internet Browsers
  • Peripheral Devices
  • Utility Software
  • Word Processing Software
  • Account Reconciliation
  • Accounting and bookkeeping
  • Financial Reporting

References

  • James Hendee, Lowe's Home Imporvement Center, 512.461.0446, Jkhendee@gmail.com
  • Sara Marquez, Lowe's Home Improvement Center, 254.368.8007, sarah.h.marquez@store.lowes.com
  • Jacqueline Dentel, Lowe's Home Improvement Center, 631.481.6477, Jackie21086@gmail.com

Timeline

Accountant II

Dept Of Family Protective Services
07.2022 - Current

Front End Manager

Lowe's Home Improvement Center
02.2017 - Current

Install Sales Coordinator

Lowe's Home Improvement Center
09.2014 - 02.2017

Install Sales Manager

Lowe's Home Improvement Center
08.2013 - 09.2014

Retail Associate

Lowe's Home Improvement Center
01.2011 - 02.2012

Customer Service Department Manager

Walmart Super Center
07.2009 - 01.2011

Inventory Control Systems Specialist

Walmart Super Center
03.2006 - 07.2009

High School Diploma -

Copperas Cove High School
Nina F Goodwin