Nina Fowler
High Springs,Florida
Summary
Experienced Shift Manager highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Talent for proactively solving problems and keeping team members on task.
Overview
1
1
year of professional experience
Work History
SHIFT LEAD MANAGER
Hard Rock Hotel & Casino
06.2021 - 07.2022
- Ensured health and safety standards are followed
- Interviewed, selected, and trained personnel
- Prepared personnel schedules, and special request
- Provided direction and feedback to workers during shifts
- Checked cash drawers and prepared bank deposits
- Managed in-person and telephone complaints and requests
- Performed regular assessments regarding customer complaints and provided suggestions to improve customer satisfaction
- Supported regular and monthly inventory process and reconciled stock levels to ensure accurate counts
Education
Associate of Arts -
Florida Gateway
Lake City08.2024
Skills
- Trained in Microsoft Office
- Flexible schedule
- POS Inventory System Operation
References
Miriam Romeo, General Manager, Hard Rock Hotel & Casino, (305) 797-5900, Miriamromeo@aol.com
Timeline
SHIFT LEAD MANAGER
Hard Rock Hotel & Casino
06.2021 - 07.2022
Associate of Arts -
Florida Gateway
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