Nina Francis

Make home visits to individuals.

Assess living conditions.

Monitor client's progress and adherence to service plan.

Act as liaison between the professional staff and the client.

Provide transportation necessary to obtain services.

Maintain records and write reports on clients' status.

Supervise children awaiting placement.

Assist with coordinating services provided to clients, phone calls, completing forms, and supervising family visits.

Maintain up-to-date records of client visitation.

Excellent interpersonal skills when working with diverse clients of various ages, socio-economic backgrounds, cultures, and mental/physical capabilities

Proven ability to work with other professionals to meet the needs of clients, promote quality care, safety, and well-being

Great written and verbal communication skills

Ability to learn and apply complex laws, rules, regulations, policies, and procedures relating to clients

Strong critical thinking, analytical, organizational, and time management skills

Ability to learn and use specialized case management software programs

Maintain casework records, prepare reports and correspondences.
Maintain up-to-date electronic records of all aspects of client case management in a centralized database.

Reduced classroom disruptions through careful observation and analysis of student behaviors, leading to tailored interventions.

Provided crisis intervention support during critical incidents, deescalating situations and ensuring the safety of all involved parties.

Evaluated the effectiveness of behavior interventions using data-driven approaches, making adjustments as needed to ensure success.

Supervised student behavior during daily academic routines to secure safety of students and staff.

Under the auspices of the Wraparound and Workability program, carried out comprehensive, community based

coaching and counseling for family reunification or family maintenance.

Through one-on-one mentoring, was able to help with the development of independent living skills.

Assisting with career development, employment seeking and money management.

Completed and maintained accurate files, records, or reports regarding the clients' histories and

progress, services provided, or other required information to measure goal progress.

Monitored client medication regimens and acted as an advocate for clients or patients to resolve

emergency problems in crisis situations.