Nina Gazzara
Hammonton,NJ
Summary
Dedicated employee with several years of experience handling tasks with the public. Skilled in learning new tasks promptly and promoting customer satisfaction. Commended for excellent multitasking abilities and happy demeanor.
Overview
8
8
years of professional experience
Work History
Patient Care Technician/Admin Associate
AtlantiCare
Atlantic City, New Jersey
05.2025 - Current
- Provided direct patient care and assistance to healthcare team members.
- Assisted nurses with patient hygiene, vital signs, and mobility support on inpatient units.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Supported family communication and explained unit procedures with calm professionalism.
- Facilitated incoming calls to address inquiries and provide assistance., messages, and front desk inquiries with professionalism.
- Supported employer administrative tasks and maintained orderly office records.
Head Waitress/Manager of Operations
T.W. Howells
Pomona, New Jersey
10.2020 - 12.2024
- Recruited, hired, trained, and evaluated staff as necessary.
- Implemented a new POS system and trained staff members on use.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recognized by management for providing excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Head Waitress/Manager of Operations
Fabio's Pizza
Atco, New Jersey
09.2018 - 10.2020
- Assigned tasks to wait staff and monitored their performance throughout the shift.
- Provided exceptional customer service to a high volume of daily customers and to ensure repeat business.
- Facilitated in the hiring process by interviewing potential candidates for open positions.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Trained new wait staff team members in proper procedures and important standards of establishment.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
Hammonton High School
Hammonton, NJSome College (No Degree) - Health Sciences
Atlantic Cape Community College
Mays Landing, NJSkills
- Quick learner
- Customer service oriented
- Conflict resolution
- Communication skills
- Customer relationship management
- Warm and friendly
References
- William Howell, T.W. Howells, Former Boss/Employer, (609) 703-0621
- Thomas Howell, T.W. Howells, Former Boss/Employer, (609) 892-3704
- Crystal Kennedy, AtalntiCare, Coworker/Charge Nurse, (856) 956-8810
Timeline
Patient Care Technician/Admin Associate
AtlantiCare
05.2025 - Current
Head Waitress/Manager of Operations
T.W. Howells
10.2020 - 12.2024
Head Waitress/Manager of Operations
Fabio's Pizza
09.2018 - 10.2020
High School Diploma -
Hammonton High School
Some College (No Degree) - Health Sciences
Atlantic Cape Community College