Nina Griffin
Tustin,CA
Summary
Organized and motivated employee with the experience in retail and customer service, with the ability to help and grow sales and customer loyalty.
Overview
6
6
years of professional experience
Work History
Freelance Product Coordinator
Fabletics
El Segundo
06.2024 - Current
- Overseeing all product lifecycle
- Organized maintain inventory
- Tracking product distribution
- Assistant with product launches
- Assisted in prepping for all e-commerce and editorial campaigns
- Assisted in prepping and packaging celebrity collaborative requests
Hostess
Storico Fresco Pasta
Tustin, California
09.2018 - 01.2024
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Provided excellent customer service by addressing customer needs promptly.
- Resolved any customer complaints or issues quickly and professionally.
- Coordinated dining room staff workflow to foster prompt and courteous service.
- Greeted guests warmly upon arrival, seating them promptly.
Sales Associate
Aritzia
Costa Mesa, CA
06.2023 - 08.2023
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Helped with floor merchandising
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Helped checkout clients using the stores POS system
Customer Service
Orange Lutheran Thrift Shop
Orange, CA
09.2020 - 05.2023
- Maintained a positive attitude and knowledge of product offering to direct customers to the merchandise they were seeking
- Worked in various departments in the thrift shop including clothing, furniture, and accessories
- Received in clothing donations and sorted through what to keep and what not to keep
- Helped clean and organize the store and clothing racks
Baker and Customer Service
Crumbl Cookies
Orange, CA
07.2021 - 12.2021
- Worked the cash register and served customers
- Baked, frosted, and boxed cookies for customers
- Cleaned and organized the store throughout the day and had closing responsibilities to prepare the store for the following day
- Prepared online orders and delivered orders for curbside pickup
Education
High School Diploma -
Orange Lutheran High School
Orange, CA06.2024
GED -
Santiago Canyon College
Orange, CASkills
- Attentive to Details
- Goal Driven
- Communication
- Sales
- Self Starter
- Service Oriented
- Organization
- Critical Thinking
Timeline
Freelance Product Coordinator
Fabletics
06.2024 - Current
Sales Associate
Aritzia
06.2023 - 08.2023
Baker and Customer Service
Crumbl Cookies
07.2021 - 12.2021
Customer Service
Orange Lutheran Thrift Shop
09.2020 - 05.2023
Hostess
Storico Fresco Pasta
09.2018 - 01.2024
High School Diploma -
Orange Lutheran High School
GED -
Santiago Canyon College