Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nina Griffis

Valdosta,GA

Summary

Passionate Trainer with extensive knowledge of Epic training and proven success working with end users. Devoted to long-lasting and comprehensive results for every client. Trained in Epic and fluent use of Epic hospital systems. I feel as a trainer if my staff fails i have failed them.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Data Entry

Team temps: SAFT
06.2023 - Current
  • Knowledgeable in PIA, QAD and Windchilll
  • Checked drawings for accuracy
  • Document control
  • Release of new drawings and documents
  • Works directly with managers to verify documentation.

QA TRAINER

South Ga Medical Center
Valdosta, GA
09.2010 - 08.2021
  • Epic CT in Prelude, Grand central and Cadence
  • Scheduled and taught in class and online courses to increase learning opportunities
  • Quickly adapted training plans for client needs, keeping timelines, budgets and desires in mind
  • Identified and solved internal problems related to employee turnover by revamping training approaches
  • Demonstrated detailed technical knowledge of assigned applications
  • Streamlined information systems, smoothing and simplifying processes to increase accuracy and ease of use
  • Audit End user accounts for accuracy and efficiency
  • Teach all new hires Epic work flows and processes
  • Trouble shoot end user issues
  • Purchase ordering.

REGISTRATION CLERK

South Ga Medical Center
Valdosta, GA
09.2010 - 06.2016
  • Processed cancellations, changes or special requests promptly
  • Recorded costs accurately and explained any additional fees to guests
  • Obtained payments from patients and scanned identification and insurance cards
  • Answered telephone calls to offer office information, answer questions and direct calls to staff
  • Registered and verified patient records before triage with most up-to-date information
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.

CREW CHIEF

Mcdonalds
Damariscotta, ME
01.2010 - 06.2010
  • Trained new hires
  • Taught servers to memorize menu ingredients and provide information on preparation methods
  • Provided continuous evaluation and feedback to server employees
  • Observed participants and provided corrective measures for skill improvement
  • Created, updated and implemented training plans in collaboration with restaurant management
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages
  • Trained new team members on restaurant procedures, menu items and performance strategies.

CREW

Mcdonalds
Damariscotta, ME
01.2005 - 01.2010
  • Worked front counter, drive-thru and other areas as needed
  • Provided excellent customer service by greeting customers and meeting quality expectations
  • Assisted other team members to achieve goals
  • Took orders, prepared meals and collected payments
  • Collaborated with team members to complete orders
  • Worked well with teammates and accepted coaching from management team
  • Kept food preparation area, equipment and utensils clean and sanitary
  • Became familiar with products to answer questions and make suggestions
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items
  • Prepared products following restaurant, health, and safety standards and procedures
  • Adhered to company safety standards, Coast Guard rules, and at-sea rescue procedures
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.

Education

High School Diploma -

Lincoln Academy
06.2006

Some College (No Degree) - Information Technology

Strayer University
Washington, DC

Skills

  • Proficient in Epic hospital software
  • Student rapport
  • Course Planning
  • Instrumentation
  • Planning and Coordination
  • Group and individual instruction
  • Lesson plan development
  • Payment collection
  • Materials Preparation
  • Data organization
  • Employee training
  • Training material development
  • Training program development
  • Data Entry
  • Data Entry Abilities

Accomplishments

  • Presidents list at Strayer University Spring '23, Summer '23, Fall '23

Certification

Test out IT Fundamentals Pro Certificate number 6-1C6-V6Q3VH

Timeline

Data Entry

Team temps: SAFT
06.2023 - Current

QA TRAINER

South Ga Medical Center
09.2010 - 08.2021

REGISTRATION CLERK

South Ga Medical Center
09.2010 - 06.2016

CREW CHIEF

Mcdonalds
01.2010 - 06.2010

CREW

Mcdonalds
01.2005 - 01.2010

High School Diploma -

Lincoln Academy

Some College (No Degree) - Information Technology

Strayer University

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Nina Griffis