Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
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Nina Hayes

Savannah,GA

Summary

Versatile and dynamic, with a proven track record at JCPenney Salon, I excel in precision haircutting and fostering client relationships. Renowned for transforming challenges into opportunities, I increased salon revenue through exceptional bridal styling and effective communication. My dedication to continuous learning and client satisfaction sets me apart in fast-paced environments.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Licensed Master Cosmetologist

JCPenney Salon
09.2024 - Current
  • Delivered outstanding makeup applications for special events such as weddings or fashion shows, earning rave reviews from clients and peers alike.
  • Provided top-quality haircuts using various cutting techniques like point cutting or slide cutting that catered specifically to each client's hair type.
  • Maintained a loyal clientele base through excellent customer service and consistent results.
  • Promoted a clean, safe environment by adhering to strict sanitation guidelines throughout all aspects of salon operations.
  • Assisted clients in selecting appropriate at-home care products based on their specific needs, leading to healthier hair between appointments.
  • Established rapport with walk-in customers by offering a warm welcome and ensuring they feel comfortable during their salon experience, fostering repeat business.
  • Offered comprehensive styling services such as up-dos, braids, or blowouts before special occasions or events which contributed greatly towards client satisfaction.
  • Increased salon revenue by consistently upselling products and services during appointments.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Processed payments, entering sales in register for prompt customer service.
  • Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.

Driver

River Road Ready Mix
12.2022 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.

Certified Nursing Assistant

Coastal Healthcare
03.2013 - 05.2020
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
  • Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
  • Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
  • Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
  • Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
  • Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
  • Built rapport with patients and families, providing emotional support during difficult times.
  • Assisted nurses with wound care procedures ensuring proper healing processes took place.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
  • Streamlined communication between nursing staff, patients, and families to ensure comprehensive understanding of care plans.
  • Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Assisted in rehabilitation of patients, facilitating quicker recovery with exercise and mobility support.

Education

Diploma Cosmetologist

Empire Beauty School
Savannah, GA
03-2022

High School Diploma -

Penn Foster Career School
Scranton, PA
01-2021

Introduction To Interior Design

Savannah Technical College
Savannah, GA
06-2020

Commercial Truck Driving

Savannah Technical College
Savannah, GA
12-2019

Certified Nurse Assistant

Dominion Health Care Solutions,LLC
Savannah, GA
10-2007

Skills

  • Precision haircutting
  • Client consultation
  • Reflexology techniques
  • Hot stone massage
  • Hair extension application
  • Eyelash extensions
  • Balayage expertise
  • Creative updos
  • Gel polish application
  • Bridal styling
  • Keratin treatments
  • Facial waxing
  • Friendly communication
  • Social skills
  • Hair coloring and highlighting
  • Hair styling
  • Active listening

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] through effectively helping with [Task].
  • Supervised team of [Number] staff members.

Certification

  • Cosmetology License - [State] Board of Cosmetology.
  • CPR/AED Certification – American Red Cross or American Heart Association.
  • Bloodborne Pathogens Standard Training Certificate – Occupational Safety and Health Administration (OSHA).
  • Infection Control and Sterilization Certificate – Barbicide® or similar organizations.
  • Barbering License - [State] Board of Barbering and Cosmetology.
  • Continuing Education Units (CEUs) in cosmetology-related courses – State-specific requirement from the State Board of Cosmetology.

Languages

English
Full Professional

Timeline

Licensed Master Cosmetologist

JCPenney Salon
09.2024 - Current

Driver

River Road Ready Mix
12.2022 - Current

Certified Nursing Assistant

Coastal Healthcare
03.2013 - 05.2020

Diploma Cosmetologist

Empire Beauty School

High School Diploma -

Penn Foster Career School

Introduction To Interior Design

Savannah Technical College

Commercial Truck Driving

Savannah Technical College

Certified Nurse Assistant

Dominion Health Care Solutions,LLC

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Nina Hayes