Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nina Hoyes

Clermont,FL

Summary

I am a security professional that is skilled at conducting building patrols, securing entrances and exits and keeping visitors under constant surveillance. Skilled in writing reports, updating records and handling simultaneous tasks in fast-paced settings. I am well-organized and an dependable candidate. Peers agree that I am successful at managing multiple priorities with a positive attitude. I have a willingness to take on added responsibilities to meet team goals. I persist to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Unarmed Security Officer

Westgate Resorts
08.2023 - Current
  • Completed full building inspections, and grounds patrols to spot and investigate concerns.
  • Wrote detailed reports of guest and team members injuries, enforcing mouth swabs for injury reports from team members.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Unarmed Security Officer

Allied Univeral
09.2022 - 07.2023
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Directed guests around building and answered accessibility questions.
  • Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Examined doors, windows and gates to verify security.
  • Enforced security policies and removed violators and called law enforcement unauthorized individuals from premises to maintain safe environment.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.

Food Preperation Cook

Red Robin
07.2022 - 01.2023
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Measured, weighed and mixed appropriate ingredients according to recipe directions.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.

Pharmacy Technician Trainee

Rite Aide Pharmacy
01.2019 - 12.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Reviewed and verified customer information and insurance provider information.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Collected co-payments or full payments from customers.
  • Counted, measured and compounded medications following standard procedures.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.
  • Aided customers in understanding how to properly take medications. Under the supervision of a licensed pharmacist.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.

Education

High School Diploma -

Achievement House Cs
Exton, PA
01.2018

Skills

  • Facility Security
  • Self-Defense Tactics
  • Evidence Storage
  • Fire Prevention
  • Perimeter Patrol
  • Property Patrol
  • Incident Reporting
  • Emergency Response
  • CPR Certified
  • Team Player
  • First Aid Training
  • Team Leadership
  • Honest and Dependable

Accomplishments

  • Achieved completing RBT training and state exam with accuracy and efficiency. 85 multiple-choice questions, 10 of which are unscored pilot items.


Certification

  • Certified behavioral health technician, Break through behavior. - 03-01-2022, to 05-2022.
  • Licensed Unarmed security officer 2022-current

Timeline

Unarmed Security Officer

Westgate Resorts
08.2023 - Current

Unarmed Security Officer

Allied Univeral
09.2022 - 07.2023

Food Preperation Cook

Red Robin
07.2022 - 01.2023

Pharmacy Technician Trainee

Rite Aide Pharmacy
01.2019 - 12.2021

High School Diploma -

Achievement House Cs

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Nina Hoyes