Nina Hoyt
Gainesville
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
20
20
years of professional experience
Work History
Instructional Paraprofessional
Columbia County School District
Lake City
08.2019 - Current
- Collaborated with educators to create a positive learning environment.
- Monitored student progress, providing actionable feedback to teachers for instructional adjustments.
- Facilitated small group instruction for targeted skill development.
- Participated in training sessions to enhance instructional strategies and support methods.
- Conducted one-on-one tutoring sessions with struggling learners.
- Offered personalized educational, behavioral, and emotional support to enhance student learning and well-being.
- Handled clerical duties, managed classrooms, and coordinated documents for teachers.
- Maintained accurate records of attendance and grades for each student.
- Complied with instructor-developed IEPs, recommending adjustments based on individual student needs.
- Provide a welcoming atmosphere at front desk and guidance office for parents, staff, and visitors.
- Answering a multi-line phone system, sorting mail, send and respond to emails.
- Maintain visitor logs and ensure proper check in and out per safety procedures.
- Updated student and staff records to ensure accuracy and compliance.
- Schedule appointments for parents and staff.
Human Resources Specialist
HAECO Americas
Lake City
05.2024 - 08.2024
- Managed employee onboarding processes and documentation for new hires.
- Administered employee benefits, including health insurance and retirement plans.
- Facilitated conflict resolution between employees and management effectively.
- Developed and maintained HR policies in alignment with company goals.
- Conducted exit interviews to gather feedback from departing employees.
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Assisted candidates with application processes by answering questions about application, performing background checks, providing I-9 forms and handling drug screening paperwork.
- Make time card adjustments to ensure accurate payroll.
- Input PTO or Sick time
- Order supplies and employee uniforms.
- Create weekly company newsletter.
Warehouse, Office, and Delivery Coordinator
Lowes Home Improvment
Lake City
06.2017 - 08.2019
- Coordinated warehouse operations to ensure efficient product flow and inventory management.
- Oversaw delivery logistics, ensuring timely arrival of products to customer locations.
- Utilized inventory management systems to track stock levels and reorder supplies.
- Assisted in maintaining a clean and organized workspace for optimal productivity.
- Analyzed customer feedback surveys to identify areas of improvement within the organization.
- Performed data entry tasks to update customer information in the database.
- Answered incoming calls in a professional manner, providing assistance or directing inquiries appropriately.
- Scheduled appointments for customers to pick up orders from the warehouse.
BDC Service Representative
Toyota Dealership
Lake City
07.2015 - 06.2017
- Managed customer inquiries and provided information about service options.
- Scheduled service appointments and coordinated technician availability.
- Communicated with parts department to ensure timely availability of required components.
- Educated customers on warranty coverage and service contract options.
- Followed up with customers post-service to ensure satisfaction and address concerns.
- Performed data entry of customer information into computer system.
- Participated in team meetings to discuss best practices for BDC operations.
- Maintained accurate records of customer interactions and transactions.
Customer Service Representative
Walgreens
Live Oak
06.2006 - 07.2015
- Processed transactions accurately and efficiently at the register.
- Assisted customers with inquiries and product information.
- Resolved customer complaints with empathy and professionalism.
- Maintained organized shelves and ensured product availability.
- Collaborated with team members to enhance customer service experience.
- Educated customers on promotions and loyalty programs effectively.
- Managed inventory levels and conducted stock checks regularly.
- Trained new staff on customer service protocols and store procedures.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
GED -
Lofton High School
Gainesville, FL05-2007
All Classes Required
Branford High School
Branford, FL05-2004
Bachelor of Science - Human Resources Management
Saint Leo University
Saint Leo, FL04-2026
Skills
- Project management
- Customer service
- Data analysis
- Classroom management
- Conflict resolution
- Inventory management
- Effective communication
- Classroom support
- IEP compliance
- Behavioral support
- Classroom inclusion
- Teacher assistance
- Special education
- Microsoft Word
- Excel
Timeline
Human Resources Specialist
HAECO Americas
05.2024 - 08.2024
Instructional Paraprofessional
Columbia County School District
08.2019 - Current
Warehouse, Office, and Delivery Coordinator
Lowes Home Improvment
06.2017 - 08.2019
BDC Service Representative
Toyota Dealership
07.2015 - 06.2017
Customer Service Representative
Walgreens
06.2006 - 07.2015
GED -
Lofton High School
All Classes Required
Branford High School
Bachelor of Science - Human Resources Management
Saint Leo University