Summary
Overview
Work History
Skills
Accomplishments
Timeline
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Nina Huber

Nina Huber

Retail Store Manager
Vero Beach,Fl

Summary

Seek a position that would capitalize on my retail experience and allow for growth within a company whose strategy and beliefs are closely matched with my beliefs and needs. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

38
38
years of professional experience

Work History

Retail Store Manager

Crocs Inc
12.2011 - Current
  • Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
  • Enhanced customer satisfaction through training staff on exceptional customer service practices and conflict resolution techniques.
  • Optimized inventory management with regular audits, forecasting demands, and adjusting orders accordingly.
  • Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
  • Went from a 700k store to a 1.4 million dollar store in 3 years.
  • Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
  • Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
  • Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Trained team members in successful strategies to meet operational and sales targets.

Department Specialist

Macy's
09.2007 - 12.2011
  • Responsibilities include: Taking ownership of the children's department through merchandise presentation, floor moves, markdowns and inventory control
  • Providing an exceptional shopping experience for the customer through engaging interaction and knowledge of all products and services
  • Training new associates to achieve and exceed their daily sales goals
  • Defusing and solving problematic situations
  • Recently promoted to sole manager of the trim shop.
  • Increased sales revenue by developing and maintaining strong relationships with clients.
  • Delivered excellent customer service for repeat business and referrals.
  • Developed a loyal client base through personalized attention, product knowledge, and exceptional service standards.

Student

Florida Metropolitan University
07.2001 - 06.2005
  • Responsibilities include: Obtaining my associates degree in Criminal Justice.

Certified Pharmacy Technician

Hobbs Pharmacy
04.1997 - 01.2000
  • Responsibilities include: maintaining accurate patient and prescription records
  • Working directly with the pharmacist to ensure the patient gets the proper medication, Inventory control, proper state and federal record keeping, and continuing education to maintain proper certifications.

Certified Pharmacy Technician

Wuestoff Hospital
04.1986 - 07.1996
  • Responsibilities include: maintain accurate patient and prescription records, working directly with the pharmacist to ensure accurate medications are being dispensed, inventory control, shrinkage, tracking all medications in and out, insurance records and billing, customer service and maintaining a pleasant working environment.

Skills

  • Coaching and Mentoring
  • Store Opening and Closing
  • Sales Growth
  • Performance Monitoring
  • Staff Management
  • Merchandising Ability
  • Customer Service Excellence
  • Store Operations
  • Adaptability
  • Goal Setting

Accomplishments

  • Increased sales by 30 percent in first 3 months of hire.
  • Maintained highest score on employee score card to date- 95/100
  • Extreme seller
  • Sales Associate of the month multiple times
  • Highest total producer of all charity events
  • State of Florida Certified Pharmacy Technician
  • Uncovered and eliminated security issues, reducing shrinkage.
  • Supervised team of 12 staff members.
  • Managed a store that exceeded company expectations in conversion and all KPIs all year.

Timeline

Retail Store Manager

Crocs Inc
12.2011 - Current

Department Specialist

Macy's
09.2007 - 12.2011

Student

Florida Metropolitan University
07.2001 - 06.2005

Certified Pharmacy Technician

Hobbs Pharmacy
04.1997 - 01.2000

Certified Pharmacy Technician

Wuestoff Hospital
04.1986 - 07.1996

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Nina HuberRetail Store Manager