Nina Jenkins
Staunton,VA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Adaptable Equipment Manager with 3 years of experience. Committed to running an efficient facility with working and clean equipment. Adept at planning for large events and organizing storage areas efficiently.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Student Equipment Manager
Norfolk State Athletics
01.2021 - Current
- Enhanced equipment organization by implementing an efficient inventory tracking system.
- Reduced equipment downtime by promptly addressing maintenance and repair needs.
- Managed daily equipment distribution for various student teams and events, ensuring timely access.
- Streamlined equipment checkout processes to improve user satisfaction and reduce wait times.
- Collaborated with coaching staff to assess and fulfill specific team equipment requirements.
- Conducted regular inspections of all sports facilities, identifying safety hazards or necessary repairs.
- Contributed to improved team performance by ensuring optimal condition of practice and game-day gear.
- Facilitated communication between coaches, athletes, and vendors regarding equipment concerns or updates.
- Coordinated logistics for transporting gear to off-campus events, guaranteeing punctual delivery and setup.
- Served as a liaison between students and administration on matters related to athletic facility usage policies and procedures.
- Established relationships with external vendors, negotiating favorable pricing options for bulk orders of essential supplies.
- Monitored industry trends to stay informed about advancements in sports technology and identify potential improvements for the program''s offerings.
Wellness Center/Camp Counselor/Teen Center Staff
Staunton Augusta YMCA
01.2014 - Current
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Contributed to the development of new programs aimed at increasing camper retention and satisfaction rates.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
- Implemented innovative ideas for theme days that increased overall participation rates and enthusiasm within the camp community.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Improved overall gym safety by conducting regular equipment inspections and maintenance.
- Enhanced member experience by providing personalized fitness advice and assistance with weight training exercises.
- Increased member satisfaction by offering orientation sessions for new members on proper use of weight room equipment.
Online Order Pick-up
Walmart Neighborhood
03.2023 - 10.2023
- Improved customer satisfaction by ensuring timely pick-up and delivery of packages.
- Maintained vehicle safety through regular inspections and routine maintenance tasks.
- Enhanced efficiency with accurate route planning and schedule management.
- Streamlined package handling processes, minimizing potential damage during transit.
- Contributed to a positive work environment through strong teamwork and communication skills.
- Assisted in training new drivers, sharing expertise on best practices for safe driving and efficient delivery procedures.
- Upheld company standards for professionalism, presenting a clean appearance and courteous demeanor at all times.
- Built strong relationships with customers, addressing concerns promptly to ensure repeat business.
- Supported warehouse operations by assisting in loading/unloading trucks when necessary, fostering seamless logistics processes.
- Navigated challenging weather conditions safely, ensuring the uninterrupted flow of package deliveries.
- Provided exceptional customer service through friendly interactions and proactive problem-solving efforts when issues arose during delivery process.
- Coordinated with dispatchers efficiently to receive updates on priorities or changes in delivery schedules as needed.
Social Media Marketing Intern
Waynesboro Generals
05.2023 - 07.2023
- Increased brand visibility by crafting and implementing creative social media campaigns.
- Enhanced audience engagement through regular posting of relevant content on multiple social media platforms.
- Boosted website traffic by creating and sharing engaging blog posts and articles related to the industry.
- Collaborated with the marketing team to develop targeted social media strategies for various demographics.
- Assisted in the development of a comprehensive content calendar, ensuring consistency across all social media platforms.
- Curated high-quality visual assets for use in both organic and paid social media campaigns.
- Gained valuable insights into target audiences through analysis of user-generated feedback, guiding future marketing decisions.
- Implemented successful paid advertising campaigns targeting specific demographics, driving increased sales leads and conversions.
- Improved overall social media presence with consistent branding guidelines across all platforms.
- Contributed to the growth of follower numbers by implementing effective hashtag strategies and engaging with influencers within the industry.
- Optimized company profiles on various platforms, improving search engine rankings and online visibility.
- Supported email marketing initiatives by designing eye-catching graphics and compelling copy for newsletters and promotional materials.
- Enhanced client satisfaction by delivering high-quality photographs for various projects.
- Assisted lead photographer in capturing memorable moments during photoshoots, resulting in satisfied clients and increased bookings.
- Managed photo editing processes to ensure timely delivery and consistent quality of final images.
- Enhanced video production quality by utilizing advanced editing techniques and software.
- Assisted lead videographer in capturing dynamic footage for various projects, resulting in visually engaging content.
- Collaborated with creative team to develop storyboards and shot lists, ensuring efficient execution of video shoots.
Education
Bachelor of Arts - History And Minor in Mass Communications
Norfolk State University
Norfolk, VA05.2024
Associate of Arts - History And Mass Communications
Blue Ridge Community College
Weyers Cave, VA12.2020
High School Diploma -
Stuart Hall School
Staunton, VA05.2018
Skills
- Organizational Skills
- Time Management
- Problem Solving
- Teamwork Abilities
- Customer Service
- Multitasking Abilities
- Content Creation
- Administrative Support
- Data Collection
- Client Engagement
- Team Collaboration
- MS Office
- Equipment Maintenance
Accomplishments
National Society of Leadership and Success
The largest authorized leadership honor society in the country is called the NSLS. Colleges choose which students to admit based on their leadership potential or academic standing. Nationwide, less than 5% of students obtain nominations. Acknowledgment as an exceptional pupil surpassing the requirements for enrollment is a distinguished distinction.
Certification
First Aid, CPR, and AED Certified
Timeline
Social Media Marketing Intern
Waynesboro Generals
05.2023 - 07.2023
Online Order Pick-up
Walmart Neighborhood
03.2023 - 10.2023
Student Equipment Manager
Norfolk State Athletics
01.2021 - Current
Wellness Center/Camp Counselor/Teen Center Staff
Staunton Augusta YMCA
01.2014 - Current
Bachelor of Arts - History And Minor in Mass Communications
Norfolk State University
Associate of Arts - History And Mass Communications
Blue Ridge Community College
High School Diploma -
Stuart Hall School
First Aid, CPR, and AED Certified
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