Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nina Kosik

Portland

Summary

I am an organized and dependable candidate successful at managing multiple priorities with a positive attitude. I am always willing to take on added responsibilities whenever needed.

I specialize in retail banking, customer service and account management. I am driven to help clients make responsible and financially beneficial decisions, in my line of work you have to be a very detail-oriented individual with exceptional communication skills. I have proven my ability to handle multiple tasks effectively and efficiently in fast-paced environments.

Overview

19
19
years of professional experience

Work History

Teller/ Personal Banker

Americanbank
02.2021 - Current
  • Received and processed customer transactions, including deposits, withdrawals, loan payments and other
  • Balanced cash drawers on a daily basis.
  • Assisted customers in opening new accounts and making sure all the details pertaining to their personal information is correct to complete required paperwork.
  • Processed wire transfers for customers both domestically and internationally.
  • Followed up on requests from customers in a timely manner.
  • Developed strong relationships with customers through exceptional service.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Provided training to new tellers on bank procedures, systems, and customer service best practices.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.

Customer Service Representative

H-E-B Grocery
05.2006 - 08.2009
  • Operated cash register, collected payments and provided accurate change.
  • Processed sales transactions to prevent long customer wait times.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Maintained up-to-date knowledge of product and service changes.

Business Center Representative

H-E-B Grocery
03.2008 - 08.2008
  • Answered telephone and helped with important questions
  • Balanced my till
  • Handled large sums of money
  • Western union
  • Implemented effective billing processes, ensuring timely payments from clients while maintaining positive relationships.
  • Enhanced customer satisfaction by providing professional and timely assistance with business center services.

Education

High School Diploma -

Gregory Portland High School
Portland
05.2004

Skills

  • Reliable and trustworthy
  • Cash register operation
  • Cash counting machine operations
  • Teller/ Personal banker
  • Cash drawer balancing
  • Wire transfers
  • Exceptional customer service
  • Fraud identification
  • Attention to detail
  • Honest and dependable

Timeline

Teller/ Personal Banker

Americanbank
02.2021 - Current

Business Center Representative

H-E-B Grocery
03.2008 - 08.2008

Customer Service Representative

H-E-B Grocery
05.2006 - 08.2009

High School Diploma -

Gregory Portland High School

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