Nina Lam
Clarkston,GA
Summary
Entry-level operations and administrative candidate with a background in front desk service, scheduling, reservations, and inventory management. Handles data entry, paperwork, and office tasks with strong attention to detail while also supporting social media content that helps engagement and visibility. Known for reliability, organization, and quick learning.
Overview
3
3
years of professional experience
Work History
Operation Associate
POP MART
04.2026 - Current
- Oversaw inventory management processes to ensure accurate stock levels. with store software, streamlining administrative tasks.
- Ensured sales floor organization by arranging products effectively, ensuring optimal product presentation.
- Supported daily operations, enhancing customer service experience.
Hostess
Cuddlefish
04.2025 - 09.2025
- Managed front desk operations, answering phone calls and handling reservations to provide excellent customer service.
- Assisted with administrative tasks, data entry, and document organization to maintain operational efficiency.
- Restocked inventory shelves to maintain product availability for customers. to ensure seamless daily store operations.
Front Desk | Social Media Coordinator
Grana
06.2023 - 06.2024
- Managed front desk operations, greeted guests, and delivered professional customer service to create welcoming atmosphere.
- Assisted with paperwork and document organization to streamline reservation management processes.
- Filmed and edited short-form videos to showcase menu items, restaurant events, and behind-the-scenes activities, enhancing guest engagement.
Education
Bachelor of Interdisciplinary Studies - Law and Society
Georgia State University
Atlanta, GA12-2027
Skills
- Inventory control
- Administrative support
- Customer service
- Data management
- Data entry
- Microsoft Office proficiency
- Time management
- Problem solving
- Adaptability
Personal Information
Title: Operation Assistant
Timeline
Operation Associate
POP MART
04.2026 - Current
Hostess
Cuddlefish
04.2025 - 09.2025
Front Desk | Social Media Coordinator
Grana
06.2023 - 06.2024
Bachelor of Interdisciplinary Studies - Law and Society
Georgia State University