Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nina Latif

Orland Park,IL

Summary

Proven Patient Access Specialist from Northwestern Medicine Palos Hospital, adept in HIPAA Compliance and delivering exceptional customer service. Excelled in patient registration, ensuring confidentially and efficiency. Skilled in healthcare software and problem- solving , significantly enhancing patient experience and operational workflow. Cordial Patient Access Specialist with demonstrated customer service skills in all interactions, with both external and internal customers. Social and communicative with high regard for sensitive and confidential information. Clear understanding of HIPAA rules and insurance protocols. Detailed-oriented Patient Access Representative with extensive medical services background and strong work ethic.

Overview

6
6
years of professional experience

Work History

Patient Access Specialist

Northwestern Medinice Hosptial
09.2019 - Current
  • Maintained patient confidentiality by adhering to HIPAA guidelines and hospital policies.
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Updating patients information at the of registration.
  • Checking in patients either from when they walk in the emergency room or if they come in by ems.
  • Collecting copays if they have an outstanding balance.

Education

Associate of Science - Sleep Technology

Moraine Valley Community College
Palos Hills, IL
05-2026

Associate of Arts - Liberal Arts

Moraine Valley Community College
Palos Hills, IL
08-2022

Carl Sandburg High School
Orland Park, IL
05-2019

Skills

  • Medical Terminology
  • HIPPA Compliance
  • Healthcare Software Knowledge
  • Insurance Verification
  • Ensure Update information
  • Front Desk Operations
  • Professionalism and Ethics
  • Insurance Billing/ Copay Collection
  • Patient Registration/Verification/Validation
  • Customer Service

Timeline

Patient Access Specialist

Northwestern Medinice Hosptial
09.2019 - Current

Associate of Science - Sleep Technology

Moraine Valley Community College

Associate of Arts - Liberal Arts

Moraine Valley Community College

Carl Sandburg High School