NINA LOVEKRIST
Lutz,FL
Summary
Energetic professional enthusiastic about promoting learning with hands-on activities, class lesson plans and individualized support. Polished in monitoring students while enforcing classroom and school rules. Respectful and friendly collaborator commended for encouraging understanding and acceptance of differences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Teacher Substitute
Kelly Educational Staffing Services
Tampa, Florida
09.2021 - 06.2023
- Planned and conducted lessons in accordance with curriculum guidelines.
- Developed and implemented lesson plans based on individual student needs.
- Assessed and evaluated student performance through observation, testing, and other methods.
- Worked in various schools in Hillsborough County.
- Worked in Hillsborough County juvenille corrections facility schools for both male and female as a Teacher long term teaching, ELA, Business and Science due to a vacant teacher position.
Vocational Teacher
F.A.C.E. Charter School
Tampa, FL
08.2021 - 12.2021
- Provided instruction in the areas of career development, job readiness, and other related topics.
- Encouraged collaborative problem solving among students to foster critical thinking skills.
- Utilized creative approaches such as role playing exercises or simulations to engage learners.
- Compiled resources such as handouts or videos that could be utilized during class discussions.
- Conducted on-the-job training classes and demonstrated principles, techniques, procedures and methods of diverse subjects.
- Promoted safe and clean classroom environment conducive to individualized and small group needs.
Customer Service Representative
ALORICA/COSTCO
FT. Meyers, FL
03.2020 - 03.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Developed strong customer relationships to encourage repeat business.
- Educated customers on special pricing opportunities and company offerings.
- Updated databases with new and modified customer data.
- Collected deposits or payments and arranged for billing.
Customer Service Representative REMOTE
Walt Disney Travel OPS
Tampa, Florida
01.2017 - 03.2018
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Answered inbound calls, chats and emails to facilitate customer service.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Educated customers on special pricing opportunities and company offerings.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Collected deposits or payments and arranged for billing.
- Determined accurate prices for Disney Travel and customer services, consistently searching for deals and best prices for the consumer guests.
Merchandise Associate
Walt Disney World Resort
Orlando, FL
08.2014 - 04.2015
- Facilitated daily store operations, including replenishing stock and organizing merchandise displays.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
- Verified accuracy of shipments received from vendors against purchase orders.
- Collaborated with other departments to coordinate promotional activities such as special events or discounts.
- Monitored sales trends to determine which products should be reordered or discontinued based on customer demand.
- Operated cash registers efficiently during peak shopping hours, providing excellent customer service throughout the transaction process.
- Developed creative display ideas that highlighted featured products in a visually appealing manner.
- Implemented loss prevention measures such as restocking high-value items behind counters when necessary.
- Adhered strictly to safety regulations when handling hazardous materials such as cleaning supplies or chemicals.
- Kept work areas professional, organized and clean.
- Moved merchandise to retail areas and added new products to shelves, racks and bins in neat and well-presented fashion.
- Greeted store customers, offered assistance and thanked each for patronage.
- Displayed appropriate signage for products and sales promotions.
Certified Nursing Assistant
Easter Seals Midwest
Boardman, OH
01.2013 - 03.2014
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
- Reported changes in patient condition to registered nurse or physician.
- Observed patients for any changes in their physical or mental condition.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Assisted with ambulation of patients utilizing appropriate equipment safely.
- Participated in educational programs related to nursing assistant skills development.
Education
Master of Arts - BUSINESS MANAGEMENT
AMERICAN PUBLIC UNIVERSITY SYSTEM
Charles Town, WV09-2022
Bachelor of Arts - ENGLISH
UNIVERISITY OF SOUTH FLORIDA
Tampa, FL05-2018
Skills
- Lesson Plan Implementation
- Parent Communication
- Video Conferencing
- Classroom Organization
- Test Proctoring
- Group and individual instruction
- Smartboard technology
- Behavior Management
- Student Tutoring
- IEP understanding
- Safety awareness
- Special Education
- Classroom Management
- Positive Reinforcement
- Relationship building and management
- Verbal and written communication
- Organizational abilities
- Analytical Skills
- Instructional technology
- Complex Problem-Solving
- Records Management
- Behavior Modeling
- Activity management
- Adaptable
Languages
Greek
Professional
German
Limited
Certification
- STATE OF FLORIDA DEPT. OF EDUCATION TEACHING TEMPORARY CERTIFICATE IN ENGLISH 6-12
ISSUED 07/01/2022 EXPIRES 06/30/2027 DOE # 1459301
References
References available upon request.
Timeline
Teacher Substitute
Kelly Educational Staffing Services
09.2021 - 06.2023
Vocational Teacher
F.A.C.E. Charter School
08.2021 - 12.2021
Customer Service Representative
ALORICA/COSTCO
03.2020 - 03.2021
Customer Service Representative REMOTE
Walt Disney Travel OPS
01.2017 - 03.2018
Merchandise Associate
Walt Disney World Resort
08.2014 - 04.2015
Certified Nursing Assistant
Easter Seals Midwest
01.2013 - 03.2014
- STATE OF FLORIDA DEPT. OF EDUCATION TEACHING TEMPORARY CERTIFICATE IN ENGLISH 6-12
ISSUED 07/01/2022 EXPIRES 06/30/2027 DOE # 1459301
Master of Arts - BUSINESS MANAGEMENT
AMERICAN PUBLIC UNIVERSITY SYSTEM
Bachelor of Arts - ENGLISH
UNIVERISITY OF SOUTH FLORIDA
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